Account Manager

4 days ago

Schererville, United States PuroClean Disaster Mitigation of Palos Hills Full time

**Benefits**:

- Life insurance
- Retirement plan
- Paid time off

**Company and Culture**:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:
With a _‘One Team’_ mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean® is the best cleaning and restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. A PuroClean Marketing Representative takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Experience in Restoration is a plus.

**Responsibilities**:

- Communicate and build relationships with customers, clients, and Centers of Influence
- Generate revenue through effective consultative and objective to objective marketing
- Build, maintain and service a ‘top 25 client’ list and provide lunch and learns and promote continued education courses.
- Develop sales skills by understanding production, estimating, and all aspects of the PuroClean business.
- Understanding, adhering to and promoting safety and guidelines while in the office and traveling.
- Building brand awareness, promoting the ‘One Team’ culture and having a genuine willingness to make a difference in your community through service.

Qualifications:

- Ability to communicate clearly and effectively with a genuine interest in people. Asking open ended questions and delivering the brand ‘message’.
- Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business.
- Comfortable with setting and running appointments, educational classes and community events in a group setting.
- Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.
- Experience in Restoration industry.

**Benefits**:

- Learn and develop new professional skills in a fast-paced environment.
- Serve your community in their time of need. ‘Servant Based Leadership’.
- Be a part of a winning team with the ‘One Team’ mentality. We serve together.
- Competitive pay, benefits and flexible hours.

Additional benefits and perks based on performance.

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