![Mission Critical Solutions](https://media.trabajo.org/img/noimg.jpg)
Help Desk Analyst
2 months ago
MCS of Tampa is currently hiring for a **Help Desk Analyst** with an active **SECRET** Clearance and a current IAT II Certification at **Los Angeles Air Force Base**. This is a full-time, permanent position with benefits.
**Typical duties include**:
- Analyzing problems and provides technical assistance, support, and advice to end-users for hardware, software, and systems.
- Supporting the creation of user accounts, organizational accounts, creating and maintaining Security/Distribution Groups, implementing Mailbox Security, configuring and troubleshooting Mobile Phone E-Mail, monitoring and creating Computer Accounts, performing Desktop Hardware & Software Configuration, performing Above Core Software Installation, responding to Local Registration Authority (LRA) Requests, CAC PIN Resets, and assisting with VTC Support.
- Developing schedules for team members performing the dedicated functions of LRA, CAC PIN Reset, and Queue Management (Information Dissemination Management). Studies and resolves computer software and hardware problems of users. Acts as a contact for users having problems using computer software, hardware, and operating systems.
- Basic and advanced troubleshooting
**Required**:
**Clearance Requirements**: SECRET
**Educational Requirements**: High School Diploma (or equivalent)
**Certification Requirements**:IAT II Certification (CompTIA Sec+)
**Experience Requirements**:
- Experience providing a broad range of IT Support, such as direct support of customers in Customer Support Technician (CST) roles and working directly with customers to resolve issues.
- Experience with Microsoft Operating Systems, Microsoft Office Outlook, and other AF and DoD Common Software. Experience supporting mobile devices such as iPhones, Tablets, and laptops.
Mission Critical Solutions (MCS) is a leading-edge technology solutions provider headquartered in Tampa, Florida. MCS provides a broad range of Technology products and services organized in six core lines of business -Telecommunications, Structured Cabling, Audio-Visual, Security and Life Safety Systems, Electrical Distribution Systems, and Unified Communications.
This position is expected to pay **$24 - $27 Hourly**; depending on experience, education, and any certifications that are directly related to the position.
**Job Types**: Full-time, Permanent
Pay: $24.00 - $27.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Help desk: 1 year (preferred)
Work Location: In person
We have other current jobs related to this field that you can find below
-
Staff Business Intelligence Analyst
3 weeks ago
Los Angeles, United States The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
-
Service Desk Analyst
3 weeks ago
Los Angeles, United States Trigent Software Full timeHi, Hope you are doing well, Rahul here from Trigent Software- Professional Service working as a Recruitment Specialist, As I have a Service Desk Analyst for one of our clients from fortune 500, Please have look below for JD and let me know your interested and we can set up a call and discuss more about the position and also attach your updated resume ...
-
Help Desk Analyst
1 week ago
Los Angeles, United States TEEMA Full timeJob DescriptionJob DescriptionIT Support/Helpdesk AnalystONSITE - NYC - Near Hudson Square6 Month contract (with potential extension OR conversion to perm)Position Summary:This position is responsible for delivering desk side and telephone technical support services to the end user community, which is both onsite & remote. This includes resolving software...
-
Help Desk Specialist
1 week ago
Los Angeles, United States Robert Half Full time***For immediate consideration. Please message Ali Ferber (Scott) on LinkedIn with your updated resume or email it directly to Ali.Scott@Robert half.com***Functional Role: Help DeskSalary range: $60k-62kFull Time Onsite in Korea Town, CA Our client in the education industry is looking for a help desk specialist with 2+ years under their belt. If you have...
-
Help Desk Specialist
1 week ago
Los Angeles, United States Robert Half Full time***For immediate consideration. Please message Ali Ferber (Scott) on LinkedIn with your updated resume or email it directly to Ali.Scott@Robert half.com***Functional Role: Help DeskSalary range: $60k-62kFull Time Onsite in Korea Town, CA Our client in the education industry is looking for a help desk specialist with 2+ years under their belt. If you have...
-
Help Desk Technician
1 month ago
Los Angeles, United States Robert Half Full timeHelp Desk TechnicianOnsite in Sherman Oaks, Los Angeles, CA$60K - $75K + benefitsWe are seeking a dedicated IT Help Desk Technician for our Sherman Oaks facility. The ideal candidate would be responsible for providing technical assistance and support for issues related to computer systems, software, and hardware. This includes responding to queries, running...
-
Help Desk Technician
1 month ago
Los Angeles, United States Robert Half Full timeHelp Desk TechnicianOnsite in Sherman Oaks, Los Angeles, CA$60K - $75K + benefitsWe are seeking a dedicated IT Help Desk Technician for our Sherman Oaks facility. The ideal candidate would be responsible for providing technical assistance and support for issues related to computer systems, software, and hardware. This includes responding to queries, running...
-
Service Desk Analyst
2 weeks ago
Los Angeles, United States Trigent Software Full timeHi, Hope you are doing well, Rahul here from Trigent Software- Professional Service working as a Recruitment Specialist, As I have a Service Desk Analyst for one of our clients from fortune 500,Please have look below for JD and let me know your interested and we can set up a call and discuss more ab
-
Help Desk Technician
4 weeks ago
Los Angeles, United States Insight Global Full timeJOB DESCRIPTIONA banking client of Insight Global’s is hiring a Helpdesk Technician in LA, with occasional travel to San Francisco, Palo Alto, and Silicon Valley. Responsibilities include Level 1 or 2 support, using the ServiceNow ticketing system, and providing phone and in-person support. Knowledge in servers and configuring workstations is a plus. The...
-
Help Desk Technician
1 month ago
Los Angeles, United States Insight Global Full timeJOB DESCRIPTIONA banking client of Insight Global’s is hiring a Helpdesk Technician in LA, with occasional travel to San Francisco, Palo Alto, and Silicon Valley. Responsibilities include Level 1 or 2 support, using the ServiceNow ticketing system, and providing phone and in-person support. Knowledge in servers and configuring workstations is a plus. The...
-
Service Desk Analyst
4 weeks ago
Los Angeles, United States System Soft Technologies Full timeThis role is for the University of Southern California for Temp-to-Hire.Assignment Information:Work location: 2011 N. Soto St., Los Angeles, CA 90032Campus or Medical Enterprise: Medical EnterpriseInterview Process: 2-3 steps via Video/TeamsDress code: Business CasualWe are seeking a candidate with more extensive experience in ServiceNow and other ticketing...
-
Service Desk Analyst
1 month ago
Los Angeles, United States System Soft Technologies Full timeThis role is for the University of Southern California for Temp-to-Hire.Assignment Information:Work location: 2011 N. Soto St., Los Angeles, CA 90032Campus or Medical Enterprise: Medical EnterpriseInterview Process: 2-3 steps via Video/TeamsDress code: Business CasualWe are seeking a candidate with more extensive experience in ServiceNow and other ticketing...
-
Service Desk Analyst
1 month ago
Los Angeles, United States System Soft Technologies Full timeThis role is for the University of Southern California for Temp-to-Hire.Assignment Information:Work location: 2011 N. Soto St., Los Angeles, CA 90032Campus or Medical Enterprise: Medical EnterpriseInterview Process: 2-3 steps via Video/TeamsDress code: Business CasualWe are seeking a candidate with more extensive experience in ServiceNow and other ticketing...
-
Service Desk Analyst
3 days ago
Los Angeles, United States Amerit Consulting Full timeOur client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst.________________________________________NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099*** Candidate must be authorized to work in USA without...
-
Service Desk Analyst
3 days ago
Los Angeles, United States Amerit Consulting Full timeOur client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst.________________________________________NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099*** Candidate must be authorized to work in USA without...
-
Service Desk Analyst
1 month ago
Los Angeles, United States Keck Medicine of USC Full timeContract-to-Hire PositionJob SummaryThe Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst...
-
Service Desk Analyst
1 month ago
Los Angeles, United States Keck Medicine of USC Full timeContract-to-Hire PositionJob SummaryThe Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst...
-
Los Angeles, United States New Millenium Consulting Full timeOne of our clients in Los Angeles, CA is looking for a Help Desk Support Technician.Title: Help Desk Support TechnicianLocation: Help Desk Support TechnicianDuration: Long-termHourly: $25 - $27 per hour (W2)Scope:Looking for Level 2 Engineer with Ticketing experienceThe FE will complete the following work onsite:Provide support L1/L2 and basic...
-
Los Angeles, United States New Millenium Consulting Full timeOne of our clients in Los Angeles, CA is looking for a Help Desk Support Technician.Title: Help Desk Support TechnicianLocation: Help Desk Support TechnicianDuration: Long-termHourly: $25 - $27 per hour (W2)Scope:Looking for Level 2 Engineer with Ticketing experienceThe FE will complete the following work onsite:Provide support L1/L2 and basic...
-
Associate General Counsel
2 days ago
Los Angeles, United States The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...