Service Desk Analyst

3 weeks ago

Los Angeles, United States Amerit Consulting Full time

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst.

________________________________________



NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099



*** Candidate must be authorized to work in USA without requiring sponsorship ***


Position: Service Desk Analyst (Job id – 2608632)

Location: West Hills CA 91307 (100% Onsite)

Duration: 9 Months + Strong Possibility of Extension

Shift Timings: 08:00am – 05:00pm Pacific

______________________________________________________________



Required:


  • Understanding of clinical and business applications such as, but not limited to (PACS, Syngo, Medicalis, Welch Allyn, OBIX, Capsule, Cerner, Epic, EMR, Nursecall, SPOK, IP Communicator, Call manager)
  • Understanding of Microsoft Networking and Active Directory
  • Knowledge of Microsoft Windows operating systems, such as but not limited to (Windows 7, Windows 10, and above)
  • Knowledge of Microsoft Office products such has but not limted to (O365, Office 2016, Office 2019, Outlook, Exchange, and OWA)
  • Understanding of project plans, presentations, procedures, diagrams, and other technical documentation
  • Understanding of HTTP, HTTPS, IPV4, POE, DNS, DHCP, WINS, and TCP/IP
  • Ability to work independently with minimal supervision as well as in a team environment
  • Ability to follow escalation procedure within IT Operations
  • Establish standards and procedures for best practices, enabling commitments to established SLA’s.
  • Ability to research and test new technologies and processes
  • Demonstrate ability to develop creative solutions to complex problems
  • Understanding of various Desktop Management Systems such as but not limited to anti-virus software, patch management, and software delivery
  • Ability to prioritize, organize, and execute work assignments
  • Ability to communicate the status of various systems to management and support personnel
  • Ability to skillfully react to a fluid and constantly changing work environment.
  • Ability to train, delegate and review the work of staff members.
  • Knowledge of desktop ticketing system (ServiceNow)
  • Strong technical abilities with excellent communication and interpersonal skills
  • Knowledge of cloud computing, such as but not limited to (Adobe, O365, Box, OneDrive)
  • Knowledge of standard desktop imaging such as but not limited to(MDT, ISO’s, Intune, and SCCM)
  • Knowledge of VPN remote software and RDP configuration
  • Knowledge of printing such as but not limited to Windows and Citrix based printing
  • Understand ITIL overview and tier structure support using a ticket tracking system
  • Ability to image, label, and post configure devices.
  • Knowledge of Apple operating systems such as but not limited to OSX and iOS operating systems and platforms
  • Knowledge of virtualization technologies such as but not limited to (Citrix XenApp, XenDesktop, VMWare, HP Device Manager)
  • Knowledge of IT Security applications such as but not limited to (Imprivata, Cisco AMP, FireEye, Aruba OnGuard, DUO, Bitlocker, Checkpoint Encryption, and USB Allowlisting)

____________________________________________________________



Bhupesh Khurana

Lead Technical Recruiter

Email – bkhurana@ameritconsulting.com



Company Overview:


Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.


Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

  • Service Desk Analyst

    4 weeks ago

    Los Angeles, United States Trigent Software Full time

    Hi, Hope you are doing well, Rahul here from Trigent Software- Professional Service working as a Recruitment Specialist, As I have a Service Desk Analyst for one of our clients from fortune 500,Please have look below for JD and let me know your interested and we can set up a call and discuss more ab

  • Service Desk Analyst

    2 months ago

    Los Angeles, United States System Soft Technologies Full time

    This role is for the University of Southern California for Temp-to-Hire.Assignment Information:Work location: 2011 N. Soto St., Los Angeles, CA 90032Campus or Medical Enterprise: Medical EnterpriseInterview Process: 2-3 steps via Video/TeamsDress code: Business CasualWe are seeking a candidate with more extensive experience in ServiceNow and other ticketing...

  • Service Desk Analyst

    2 months ago

    Los Angeles, United States System Soft Technologies Full time

    This role is for the University of Southern California for Temp-to-Hire.Assignment Information:Work location: 2011 N. Soto St., Los Angeles, CA 90032Campus or Medical Enterprise: Medical EnterpriseInterview Process: 2-3 steps via Video/TeamsDress code: Business CasualWe are seeking a candidate with more extensive experience in ServiceNow and other ticketing...

  • Service Desk Analyst

    3 weeks ago

    Los Angeles, United States Amerit Consulting Full time

    Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Service Desk Analyst.________________________________________NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099*** Candidate must be authorized to work in USA without...

  • Service Desk Analyst

    2 months ago

    Los Angeles, United States Clearmind Technology, Inc. Full time

    Job DescriptionJob DescriptionAbout Us:- We are an IT Professional Services firm with clients in hospitality, restaurants, nightlife, and real estate. Because of recent growth, we require an experienced Service Desk Associate.Title:- Service Desk AssociateDepartment:- EngineeringReports to:- Service Desk ManagerDescription:- Looking for energetic,...

  • Help Desk Analyst

    2 weeks ago

    Los Angeles, United States NavitsPartners Full time

    Title: Help Desk AnalystResponsibilities:Field incoming help requests from end users via telephone and e-mail in a courteous manner. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Prioritize and schedule problems. Escalate problems (when required) to the...

  • Service Desk Coordinator

    1 month ago

    Los Angeles, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School - Sherman Oaks is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Service Desk Coordinator RoleThe Service Desk Coordinator is professional and has service experience and basic guest service...

  • Cybersecurity Director

    1 day ago

    Los Angeles, California, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture...

  • Director, Solutions Consulting

    1 month ago

    Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Associate General Counsel

    6 days ago

    Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Director, Associate General Counsel

    3 days ago

    Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Associate General Counsel

    3 weeks ago

    Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Sales Strategy Director

    6 days ago

    Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Help Desk Analyst

    3 days ago

    Los Angeles, United States TEEMA Full time

    Job DescriptionJob DescriptionIT Support/Helpdesk AnalystONSITE - NYC - Near Hudson Square6 Month contract (with potential extension OR conversion to perm)Position Summary:This position is responsible for delivering desk side and telephone technical support services to the end user community, which is both onsite & remote. This includes resolving software...

  • Help Desk Analyst

    2 days ago

    Los Angeles, United States TEEMA Full time

    Job DescriptionJob DescriptionIT Support/Helpdesk AnalystONSITE - NYC - Near Hudson Square6 Month contract (with potential extension OR conversion to perm)Position Summary:This position is responsible for delivering desk side and telephone technical support services to the end user community, which is both onsite & remote. This includes resolving software...

  • Help Desk Analyst

    4 weeks ago

    Los Angeles, United States TEEMA Full time

    Job DescriptionJob DescriptionIT Support/Helpdesk AnalystONSITE - NYC - Near Hudson Square6 Month contract (with potential extension OR conversion to perm)Position Summary:This position is responsible for delivering desk side and telephone technical support services to the end user community, which is both onsite & remote. This includes resolving software...

  • Associate General Counsel, Inventory

    2 months ago

    Los Angeles, United States The Trade Desk Full time

    The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

  • Desktop Analyst

    4 weeks ago

    Los Angeles, United States Compunnel Full time

    Summary: The Service Desk Analyst gathers, interpret, and uses complex data to recommend actionable steps that will improve processes and optimize results for the IT Service Delivery Department. This role works in collaboration with leadership to understand IT objectives and goals to align with the organization vision. The Analyst must stay current with...

  • Customer Service Representative

    3 weeks ago

    Los Angeles, United States Versa Desk Full time

    Company Overview Welcome to the cutting-edge world of VersaDesk, where innovation meets comfort, and workspaces transform into dynamic hubs of productivity. Our journey began with a focus on manufacturing computer furniture, primarily serving the education sector and office furniture markets. With over two decades of pioneering excellence in the computer...

  • Associate General Counsel

    2 days ago

    Los Angeles, California, United States The Trade Desk Full time

    About the RoleThe Trade Desk is seeking an experienced Senior Commercial Transactions Attorney to join our team. As a key member of our legal department, you will play a critical role in shaping the company's commercial transactions strategy and providing legal guidance on complex business initiatives.Key ResponsibilitiesProvide legal leadership on first...