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Intake Specialist
4 months ago
**i**Maintain regular contact with established referral sources, including local veterans organizations and agencies serving the homeless, to identify potential program participants and bring them into the program
- For applicants who are presumptively eligible for SSVF services based on initial screening, complete intake forms needed to determine and document program eligibility (including the JFCS Intake Form, the OMAP Supplemental Intake Form and, for prevention cases only, the SSVF Homelessness Prevention Screening Disposition Form)
- Contact program applicants not selected to explain why they were not accepted and offer referrals to other agencies which may be able to address their needs.
- Submit in a timely manner data required for JFCS and SSVF reports regarding the intake function and the disposition of program applicants who were screened but not accepted as SSVF clients
- Implementation and ongoing utilization of the JFCS electronic health record within the service area
- Comply with JFCS policies and procedures regarding confidentiality and the release of Protected Health Information (PHI) as required by the Health Insurance Portability and Accountability Act of 1996 (HIPAA)
- Provide assistance with special projects, such as annual Veteran Stand Downs, within the OMAP service area
- Provide other assistance to the OMAP Program Coordinator, as required.
**Qualifications**
- A Bachelor's degree from an accredited school of higher education, preferably in a human services-related program
- At least two years of experience working directly with low-income individuals/families, preferably with persons who are homeless and/or who are veterans
- The ability to work independently and to take directions
- The ability to establish positive relationships with program applicants and their families
- The ability to establish and maintain relationships with local collaborative partners outside the agency which build community capacity
- The ability to express and communicate ideas and knowledge clearly with reasonable organization and conciseness
- The ability to organize one's time and effort to meet assigned situations and work demands
- The ability to recognize, understand and control one's biases
