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Program Manager

4 months ago

Suffield, United States Oak Hill Full time

Oak Hill is seeking a highly motivated and dynamic Program Manager to oversee the management of the day-to-day operation of an assigned program. Oak Hill sets the standard, partnering with people with disabilities, to provide services and solutions promoting independence, education, health, and dignity.Along with the individuals we serve, Oak Hill is committed to empowering our staff. When you join our team as a Program Manager, our team will support you to reach your career goals. We offer professional development, tuition reimbursement, and career pathways that allow you to develop your career while an Oak Hill employee.

**About the position**:
The Program Manager works **40 hours/week; schedule Monday-Friday 8a-4p with flexibility required **and provides administrative support, including personnel management and planning, development and supervision of programs and services and maintains processes for all contractual agreements and licensing regulations. This role will provide support to the Program Director with responsibility for their assigned location, becoming familiar with each location and coordinating responsibilities such as response to after hour calls, including evenings, weekends, and holidays, on a rotating on-call basis, and as needed, in keeping with Oak Hill’s mission and core values. This position involves supervision of direct support staff. The Program Manager role is one in which individuals interact with employees at all levels and works closely with administration, parents and guardians, outside agencies, the union, employers and other individuals in the community, in a visible, demanding regulated, policy and procedurally driven environment where financial resources are limited and there is constant oversight by internal and external parties.

**Minimum Requirements**:

- Bachelor’s degree in human services or related field
- 3 years experience working with people with disabilities in a supervisory role.
- Valid driver’s license.

**Benefits**:

- Generous Paid Vacation, Sick, and Personal Time, Plus Paid Holidays
- Affordable Medical, Dental, and Vision Benefits (Oak Hill pays 50% of your medical deductible)
- 403(b) Retirement Plan (Oak Hill contributes 9.5% at no cost to you)
- Free and Low-Cost Life Insurance Options and Free Long-term Disability Insurance
- Excellent Professional Development Opportunities; Tuition Reimbursement; Career Pathways
- Staff Recognition and Appreciation
- Paid Training, Education, and Certification as necessary

**Responsibilities**:

- Manages all aspects of the day-to-day operations of assigned location(s).
- Provides direct support as needed to meet programmatic need.
- Becomes familiar with the individuals in their assigned location(s); participates in defining goals and objectives for assigned location(s); plans, implements and evaluates programs, services and activities in collaboration with the Program Director or Program Coordinator and other members of the Planning and Support Team (PST); ensures services meet individuals’ needs; coordinates and participates in all individual related meetings; ensures that program operations comply with state and federal regulations, Oak Hill policies and procedures and with health and safety regulations.
- Ensures that the locations’ physical environment meets required regulations, including a clean, safe, and homelike atmosphere; supports the process for all contractual agreements, including Department of Developmental Disabilities (DDS), Department of Children and Families (DCF), Intermediate Care Facilities (ICF) and Oak Hill policies and procedures.
- Monitors medical and health needs in collaboration with the Group Home Nurse Coordinator to ensure medical needs are being met.
- Coordinates and participates in IP/OPS/IDT/IEP meetings for each resident, ensures that quarterly reports are received from the recreation therapist, social worker, speech therapist and other professionals, and completes or ensures completion of assessments prior to OPSs.
- Provides supervisory oversight, guidance, and support to direct care staff, performs related administrative duties and acts as liaison with parents, guardians and outside agencies in keeping with the Oak Hill mission and core values.
- Maintains communication with the Transportation Manager regarding the maintenance, registration, and insurance of group home vehicles, arranges for 30-day safety checks on group home vehicles.
- Monitors the operating budget for the group home.
- Participates in the ICF, IPR-UR, and DDS inspection process, assists the Program Director in completing quality indicator in preparation for inspection, and attends exit interviews following such inspections.
- Prepares Program Review Committee packet (PRC), with the assistance of the RN and Behavior Specialist, attends committee meetings, and presents the PRC packet to the committee for approval.
- Directs the overall maintenance of the group home.
- Collaborates with the