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DLS Events is hiring a Supervisor for The Magnolia
The primary responsibility for the Supervisor is to lead the venue team with great customer service skills. The Supervisor will communicate directly with the teams and ensure that department goals are understood and met by team associates. This role will act as a bridge between management and hourly associates to facilitate department operation (e.g., keep managers appraised of hourly associate activities, issues, challenges, etc.). Responsibilities such as administrative, cash management and other leadership roles, will be added to a supervisor’s job during long-term development.
Essential Functions and Responsibilities:
- Ensures set-up on time with adequate amounts of product prepared and stocked
- Inspects workstations, work areas, equipment, etc. to ensure company safety and Health Code standards, as well as mínimal waste and product deterioration
- Shows continual floor presence during events; observes the assigned operations to ensure guest hospitality, timeliness and loss prevention standards are met; communicates concerns and successes with GM and AGM
- Completes and distributes end of day recaps as assigned by GM
- Communicates with GM operational problems such as overproduction, waste and theft
- Work with management to ensure that hourly associates clearly understand their job roles, responsibilities, and performance expectations (ongoing and during new hire training)
- Address guest concerns, requests or issues either individually or by enlisting the help of the management
- Gives constructive, work-related feedback to hourly associates
- Ensures fair treatment as an hourly associate’s first point of contact
- Conducts day-to-day shifts or oversees department operations as assigned by management (e.g., conduct shift briefings, ensure shift coverage)
- Serves as an individual contributor and department role model by performing technical or functional job duties (e.g., check-in/out, food preparation, room preparation)
- Maintains safety and sanitation of guests and employees. Communicates potential hazards to GM for immediate attention and ensure incident reports are generated as needed
- Enforces Zero Tolerance Policy on underage drinking at all times.
Qualifications:Has demonstrated a desire to leadExcellent service skills demonstrated by ability the to interact successfully with a variety of peopleMust be self-motivated, with excellent time management, organizational and planning skillsAbility to make timely and competent decisionsHas knowledge of the market/business or similar market/businessExcellent computer skillsAbility to work the hours required by business needs
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, tasks, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to modify essential functions of the job, or to require that other or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs, or technical developments)
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**Job Type**: Part-time
Pay: $24.00 - $26.00 per hour
Experience level:
- 2 years
Restaurant type:
- Bar
- Quick service & fast food restaurant
Shift:
- 10 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- El Cajon, CA 92020: Relocate before starting work (required)
Work Location: In person
