Client Services Representatives

3 weeks ago


New York, United States Abmont Realty Group Full time

We’re looking for an enthusiastic, highly-motivated Client service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you

**Compensation**:
$57,459 - $72,350 yearly

**Responsibilities**:

- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
- Keep track of customer accounts and make updates with new account information as necessary
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary

**Qualifications**:

- Excellent active listening, interpersonal, and communication skills
- High school graduate, G.E.D. recipient, or equivalent
- Previous work in a customer-facing position

**About Company**
Top 1% team in Idaho, with a fun and motivated environment. We provide the technology and training to take you to the next level. A support staff of 5 for assistance with every step of the process.

As a husband and wife team - Denise and Joe Abmont bring a passion for real estate and a desire to help people find their dream home or investment property. Our life experiences enable us to understand the clients that we work with and their individual needs. Our team specializes in all aspects of relocation for our clients and investment properties for our investors with both dedicated Listing & Buyers Agents. Many tools must be brought to the table to help support the requirements of each client. We’ve spent the last fifteen years involved with many aspects of real estate and investment properties such as multi-family income properties, single-family homes, new construction, and 1031 exchanges.



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