Client Service Representative

3 weeks ago


New Cumberland, United States VCA Antech, Inc. Full time

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

Why We Need You

As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:

* Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
* Scheduling and confirming appointments.
* Placing outbound calls for follow-ups and reaching out to prospective clients.
* Presenting and explaining fees, including processing payments.
* Recommending, selecting, and obtaining products and services, including prescriptions.
* Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
* Managing medical records, charts, reports and correspondence.
* Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

This position will require working availability Mondays through Saturdays.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com



  • New Cumberland, United States VCA Animal Hospitals Full time

    At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our clients and their pets....


  • New Castle, United States VCA Animal Hospitals Full time

    As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR combines customer service with sales skills to develop the relationships we h Client Service, Representative, Customer Service, CSR, Client, Animal Care, Retail, Hospital


  • New York, United States Entertainment Benefits Group Full time

    **Details for Position: NY- CS R** **Client Service Representative** **Location: New York** **Details for Position: NY- CS R** **Client Service Representative** **Location: New York** Entertainment Benefits Group (EBG) is one of the fastest growing e-commerce companies in the country that specializes in live entertainment and travel. EBG generates millions...


  • New Orleans, United States VCA Antech, Inc. Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Algiers Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations. We're looking for a...


  • New Orleans, United States VCA Animal Hospitals Full time

    Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Algiers Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were looking for a personable...


  • New York, United States DMS Technology Full time

    **Client Service Representative - CSR** **Who we are** DMS is a Technology Consulting, Solutions and IT Management services firm. Our purpose is to be business driven technology advisors for our Clients and provide an optimal IT Management model customized to our Clients’ needs at a value point unmatched by the industry. General Summary: The Client...


  • New Cumberland, United States Johnson Controls International Full time

    Our continued growth has produced a need for a hardworking Life Safety Sales Representative, Electronic to join our team. In this exciting and rewarding role the responsibilities will include expertly representing the Company with respect to the prom Electronic, Representative, Sales Representative, Service, Safety, Operations, Manufacturing, Retail


  • New York, United States Sumitomo Mitsui Banking Corporation Full time

    SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group,...


  • New York, United States Sumitomo Mitsui Banking Corporation Full time

    SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group,...


  • Mount Laurel, New Jersey, United States Fieldprint Full time

    About Us: Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors.   Fieldprint is at the forefront of our industry.  ...


  • New Rochelle, United States Embrace NY Full time

    Entry Level Client Service & Relations Representative - General Summary:In response to the continued growth of their business, we are looking for an Entry Level Client Service and Relations Representative to serve the NYC area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.Entry Level...


  • Cumberland, United States US Tech Solutions Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...


  • Cumberland, United States US Tech Solutions, Inc. Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...


  • Cumberland, United States US Tech Solutions, Inc. Full time

    Job Title: Representative – Customer Service Location: Cumberland RI, 02864 Duration: 6 months contract Shift Timing: Monday - Friday 8:30 - 5 Job Description: Billing Specialist I will be responsible for qualifying, preparing and submitting claims to Copay assistance programs. Individual must work with Omnicare pharmacy operations staff,...


  • New York, United States Embrace NY Full time

    Job DescriptionJob DescriptionEntry Level Client Service & Relations Representative - General Summary:In response to the continued growth of their business, we are looking for an Entry Level Client Service and Relations Representative to serve the NYC area. The successful candidate will be assigned an existing customer and new customer base that our...

  • Client Representative

    17 hours ago


    New York, United States Blossom & Ivory Full time

    **Join Our Team as a Client Representative at Blossom & Ivory!** **Location**: New York City **About Us**: Blossom & Ivory is a prestigious fashion and lifestyle brand celebrated for its dedication to elegance, quality, and outstanding customer service. Nestled in the vibrant heart of New York City, our boutique offers a curated selection of...


  • New York, United States Liquidnet Full time

    **Commission Management Services | Client Service Representative [Consultant]** **Job Description** The Commission Management Service (CMS) team is responsible for managing the Commission Sharing Arrangements (CSAs) for our global institutional and hedge fund clients. We manage the marketing of CSAs and service existing CSA client relationships. In close...


  • New Port Richey, United States Prospect Promotions Full time

    Prospect Promotions is seeking a dynamic and sports-minded individual to join our team as a Client Support Representative. As a key member of our client support department, you will play a crucial role in delivering exceptional services to our clientele. Our Client Support Representatives have a competitive spirit, and excellent communication skills, and...


  • New Orleans, United States Rooted Connections Full time

    Rooted Connections delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client...


  • New York, United States Christian Dior FR Full time

    Job Description: Client Service Representative Reports to: Boutique Manager / Operations Manager Job purpose: Working with the Boutique Management, the Client Service Representative is responsible for the day-to-day management of the Client Service functions of the Boutique. Responsibilities include coordinating the POS System, Aftersales, Phone...