Client Representative

3 weeks ago

New York, United States Blossom & Ivory Full time

**Join Our Team as a Client Representative at Blossom & Ivory**

**Location**: New York City

**About Us**:
Blossom & Ivory is a prestigious fashion and lifestyle brand celebrated for its dedication to elegance, quality, and outstanding customer service. Nestled in the vibrant heart of New York City, our boutique offers a curated selection of fashion-forward apparel, luxurious home decor, and unique lifestyle products. We are committed to creating a welcoming and sophisticated environment for our valued customers.

**Position Overview**:
We are seeking a dedicated and personable Client Representative to join our team at Blossom & Ivory. In this role, you will be responsible for building and maintaining strong relationships with our clients, ensuring they receive personalized attention and exceptional service. If you have a passion for fashion, excellent communication skills, and a commitment to customer satisfaction, we want to hear from you

**Responsibilities**:

- Build and maintain strong, long-lasting relationships with clients, ensuring their needs and expectations are met.
- Provide personalized assistance and styling advice to clients, helping them select products that best suit their preferences and needs.
- Address and resolve client inquiries and concerns promptly and professionally.
- Maintain detailed client records, including preferences, purchase history, and feedback, to enhance future interactions.
- Collaborate with the sales team to achieve sales targets and contribute to the overall success of the store.
- Stay informed about the latest trends and products to offer knowledgeable recommendations to clients.
- Assist with in-store events and promotions, ensuring a seamless and enjoyable experience for clients.
- Follow up with clients post-purchase to ensure satisfaction and encourage repeat business.

**Qualifications**:

- Previous experience in a client-facing role, preferably in a retail or luxury environment.
- Excellent communication and interpersonal skills, with a friendly and professional demeanor.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
- A passion for fashion and a keen eye for style.
- High school diploma or equivalent; additional qualifications in sales or customer service are a plus.

**Benefits**:

- Competitive salary with opportunities for performance-based incentives.
- Employee discounts on our exclusive selection of fashion, home decor, and lifestyle products.
- Ongoing training and development opportunities to enhance your skills and advance your career within the company.
- A supportive and inclusive work environment that values diversity, creativity, and collaboration.

**How to Apply**:

- At Blossom & Ivory, every interaction is an opportunity to inspire and be inspired._

Pay: $22.00 - $24.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Paid time off
- Paid training
- Parental leave

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to Commute:

- New York, NY 10012 (preferred)

Work Location: In person

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