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Office Manager/Constituent Services Representative

4 months ago


New York, United States U.S. House of Representatives Full time

Organization

​U.S. House of Representatives, District Office (Democratic)


Position Title

Office Manager/Constituent Services Representative


​​Position Type

​Full-Time, on-site


​​Position Location

Brooklyn, NY

Must already be within a commutable distance OR open to relocating without assistance.


​​Position Description

A New York Democrat seeks an Office Manager/Constituent Services Representative for their Brooklyn, NY district office. Responsibilities include answering and screening telephone calls for Member and staff, taking and transmitting messages, answering casework correspondence, meeting and communicating with constituents, and serving as a liaison with federal, district, and local agencies and community organizations. Duties also include managing the internship program and other office operations including office equipment and supplies, required reporting, and assisting with personnel tracking, as well as fielding requests of the Member with staff and the public.


This is a permanent, full-time, and entry-level position in a fast-paced office that frequently requires non-traditional work hours (including some nights and weekends). This position reports both to the District Director and the Director of Constituent Services. Ties to Brooklyn is a plus. Fluency in other language other than English (Creole, Arabic, Russian) highly preferred.


​How To Apply

​The application portal will close on Monday, May 27, 2024 or upon receipt of 100 applications, whichever comes first.


Compensation

​The pay is $55,000 per year, along with a competitive benefits package that includes health, dental, and vision insurance; federal student loan repayment (terms apply); and transit or parking benefits.


​​Employment Eligibility

The U.S. House of Representatives is an equal opportunity employer. All qualified applicants are encouraged to apply. All travel-related expenses associated with the interview and hiring process must be paid by the applicant, to include any relocation expenses. Employment may be contingent upon the satisfactory completion of a criminal history records check. Employment with the U.S. House of Representatives is at-will. A qualified applicant must meet one of the following residency requirements within the continental United States for eligibility for a paid position with the U.S. House of Representatives:

  • Be a U.S. citizen
  • Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. § 1324b(a)(3)(B)
  • Be (i) admitted as a refugee under 8 U.S.C. § 1157 or granted asylum under 8 U.S.C. § 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible
  • Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law)