Current jobs related to Customer Service Representative - Bakersfield - Universal Healthcare MSO LLC

  • Customer Service Representative

    1 month ago

    Bakersfield, United States Rojas Solutions Full time $36,000 - $46,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Rojas Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    4 months ago

    Bakersfield, United States Rojas Solutions Full time

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Rojas Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    4 weeks ago

    Bakersfield, United States Rojas Solutions Full time $36,000 - $46,000

    Job DescriptionJob DescriptionThe consumer comes first within the hospitality industry and that is no exception at Rojas Solutions. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you...

  • Customer Service Representative

    2 days ago

    Bakersfield, United States Caliber Collision Repair Services Full time

    Service Center. Bakersfield - Rosedale Hwy. OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: $17.00 - $19.00 per hour! BENEFITS OF JOINING CALIBER Benefits from day one: Immediately eligible for medical, dental and visi Customer Service Representative, Customer Service, Representative, Business Operations, Retail

  • Customer Service Representative

    2 weeks ago

    Bakersfield, California, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a friendly and courteous Customer Service Representative to join our team at Golden Corral. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service and ensuring a positive dining experience for our customers.Key Responsibilities:Guest Service: Greet guests as...

  • Customer Service Representative

    5 days ago

    Bakersfield, California, United States Ivonne Welch Medicare Plans Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Ivonne Welch Medicare Plans. As a Customer Service Representative, you will be responsible for providing quality service to our Medicare-age clients and their families over the phone.Key Responsibilities:Answer a high volume of inbound...

  • Customer Service Representative

    1 week ago

    Bakersfield, California, United States GIRL SCOUTS Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Girl Scouts of Central California South. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, volunteers, and customers through various...

  • Customer Service Representative

    7 days ago

    Bakersfield, California, United States Domino's Pizza LLC Full time

    Domino's Oswell Street Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Oswell Street. As a key member of our restaurant team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our front-of-house area.Key Responsibilities:Greet customers and provide...

  • Customer Service Representative

    2 months ago

    Bakersfield, United States JobTracks Full time

    Position Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and resolving inquiries or concerns. Your main objective will be to ensure customer...

  • Customer Service Representative

    7 days ago

    Bakersfield, California, United States Suburban Propane Full time

    > > Customer Service Representative About the Role We are seeking a skilled Customer Service Representative to join our team at Suburban Propane. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services. Responsibilities ...

  • Customer Service Representative

    3 weeks ago

    Bakersfield, California, United States Bunzl Distribution USA Full time

    **Job Summary**Bunzl Distribution USA is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.**Key Responsibilities:**Respond to customer inquiries...

  • Customer Service Representative

    4 months ago

    Bakersfield, United States Suburban Propane Full time

    > > **Customer Service Representative** **Bakersfield , CA** **JOB ID: 7990** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a...

  • Customer Service Representative

    2 weeks ago

    Bakersfield, California, United States Sully's Full time

    {"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sully's. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe...

  • Customer Service Representative

    2 weeks ago

    Bakersfield, California, United States GIRL SCOUTS Full time

    Customer Service RepresentativeGirl Scouts of Central California South (GSCCS) is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our members, volunteers, and staff, ensuring that their needs are met and...

  • Customer Service Representative

    1 week ago

    Bakersfield, California, United States National Seating & Mobility Full time

    Customer Service RepresentativeAt National Seating & Mobility, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their needs are met.Key Responsibilities:Answer phone calls and...

  • Customer Service Representative

    7 days ago

    Bakersfield, California, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Customer Service Representative

    4 weeks ago

    Bakersfield, California, United States Dignity Health Full time

    Member Services RepresentativeAs a key member of the Dignity Health team, you will play a vital role in delivering exceptional customer service to our health plan members, employers, providers, and health plans.Respond to incoming calls and assess the purpose of each call to provide accurate and timely information to callers.Provide comprehensive information...

  • Customer Service Representative

    1 week ago

    Bakersfield, California, United States Bunzl Distribution USA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bunzl Distribution USA. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues in a timely manner, and serving as a liaison between our sales staff and customers.Key...

  • Customer Service Representative

    13 hours ago

    Bakersfield, California, United States Applied Industrial Technologies Full time

    Customer Service RepresentativeJoin our team at Applied Industrial Technologies as a Customer Service Representative and play a critical role in delivering exceptional customer experiences. As a key member of our customer-facing team, you will be responsible for providing expert assistance to customers, building ongoing business relationships, and ensuring...

  • Customer Service Representative

    2 weeks ago

    Bakersfield, California, United States Applied Industrial Technologies Full time

    Customer Service RepresentativeJoin our team at Applied Industrial Technologies as a Customer Service Representative and take the first step towards a rewarding career in industrial distribution. As a key member of our customer-facing team, you will be responsible for providing expert assistance to our customers, building ongoing business relationships, and...

Customer Service Representative

4 months ago

Bakersfield, United States Universal Healthcare MSO LLC Full time

Description:
The Customer Service Representative is tasked with handling incoming calls from various stakeholders, including health plan members, employers, providers, and health plans, regarding inquiries related to benefits, authorizations, claim resolution, and eligibility. They are responsible for assessing the purpose of each call and delivering accurate and relevant information to callers, even when dealing with complex inquiries.

**Compensation**:
**Job Duties and Responsibilities**:

- Handle telephone inquiries from members, employers, providers, and health plan coordinators.
- Project a professional and helpful demeanor to all callers.
- Maintain composure and professionalism when dealing with difficult or upset callers.
- Address caller needs promptly and effectively, either by helping or transferring the call to the appropriate party.
- Ensure calls are answered within an appropriate timeframe, including managing the number of rings, minimizing on-hold time, and reducing call abandonment.
- Provide accurate and thorough information consistently to callers.
- Utilize available resources to research and resolve moderately complex issues.
- Keep supervisor informed of any complex or significant issues that may impact other areas.
- Perform any other duties as assigned.

**Requirements**:
**Qualifications**:

- Proficiency in principles and processes for delivering excellent customer service.
- Familiarity with medical insurance, basic medical terminology, and experience in a managed care environment preferred.
- Strong organizational skills with the ability to manage multiple priorities and projects effectively.
- Competence in using various general office equipment such as desktop computers, copy machines, scanners, facsimile machines, and telephone equipment safely and accurately.
- Typing speed of 45 words per minute or higher.
- Bilingual proficiency in English and Spanish preferred.