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Customer Support Representative

4 months ago

Menifee, United States Vidal Empire Full time

Join our dynamic team as a Customer Support Representative and embark on a journey where your forward-thinking mindset and creative prowess will play a pivotal role in shaping the future success of our client's esteemed brand. Our clients are at the forefront of revolutionizing the Business and Sales Industry with a modern and mindful approach, and we are seeking individuals who share our passion for innovation and excellence.

As a Customer Support Representative, you'll be instrumental in bringing our client's vision to life - challenging the norm, honing your skills, and relentlessly pursuing success on your terms. Your mission will be to guide customers through their purchasing journey, ensuring they discover the perfect solution tailored to their needs and closing sales. More than just providing assistance, you'll forge genuine connections with customers, instilling confidence in their decisions and delivering unparalleled sales services.

Collaborating closely with our Sales team, you'll not only showcase and endorse our products and services but also inspire others with your ingenuity and determination. We're not just looking for entry level Customer Support Representatives; we're seeking game-changers, innovators, individuals ready to defy expectations and drive sales revenue. If you're ready to break boundaries and redefine the status quo, we can't wait to welcome you aboard

**Responsibilities As A Customer Support Representative**:

- Offer informed guidance to customers on product features, promotions, and brand history to drive sales
- Stay abreast of the latest sales techniques through by working closely with fellow customer support and sales team memebers
- Uphold the values and standards of our client's brand with every interaction
- Foster authentic relationships by understanding customer needs, providing tailored recommendations, and delivering a premium experience
- Address a variety of customer inquiries promptly and efficiently by overturning objections, from product details to delivery logistics
- Nurture enduring customer relationships to drive repeat business and boost sales revenue
- Participate in training sessions to deepen product knowledge and enhance sales expertise

**What Do We Look For In A Customer Support Representative?**
- Previous experience in customer support, client relations, sales, or retail
- Demonstrated commitment to ethics and integrity in all dealings
- Ability to thrive both independently and as part of a collaborative team
- Eagerness to learn and contribute positively to our mission
- Proven ability to overcome objections and achieve sales targets
- Ability to close sales, negotiate contracts, and alleviate customer objections

**Customer Support Representative Qualifications**:

- High school diploma or GED equivalent
- Flexible availability, including weekends as needed
- Reliable transportation for daily office commutes

Pay: $41,681.69 - $58,197.30 per year

Compensation package:

- Bonus opportunities
- Commission pay

Schedule:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- Menifee, CA (preferred)

Work Location: In person