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IT Field Technician
5 months ago
**General FST responsibilities**:
- 40-hrs/week (on-call nights/weekends required).
- Must be able to work overtime when required (limited OT with Manager approval beforehand).
- Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
- Provide quality customer support and relations through use of customer management skills and other D1Employees.
- Diagnose machine performance problem.
Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches
- Installing and repairing Servers
- Troubleshoot and installing in LAN-WAN environments
- Provide some desk side technical support for hardware and software
- Perform analysis to effectively identify potential problems to eliminate problems in the future
- Maintain requisite technical competence to support the hardware and software
- Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
- Taking appropriate actions to mitigate or eliminate hardware/software problems
- Handle General Territory.
- Perform applicable preventative maintenance, per OEM specifications
**Required Skills**:
- A+ce, Vehicle, ability to travel overnight and pull after hours on-call
- Standby and travel are a requirement, normally 150 mile radius
- Needs mechanical abilities and printer skills as well as PC repair and software
**Required Education**
- High school/College/Military/Tech School/IT course.
**Required Years of Experience**:
- 2+ Years
**Job Types**: Full-time, Contract
Pay: $25.00 - $26.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
- 3 years
Schedule:
- 8 hour shift
**Experience**:
- IT Field Technician: 1 year (preferred)
- Troubleshooting printers: 1 year (preferred)
- LAN/WAN: 1 year (preferred)
- Troubleshooting Scanner: 1 year (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
