Field Technician

2 months ago

Los Angeles, United States DISH Full time
Job Description Company Summary

DISH, an EchoStar company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products and now we are building America’s First Smart Network™.

 

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile and Gen Mobile.


Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.


Job Duties and Responsibilities

What’s in it for you?

  • Guaranteed promotion after 6 months with a $1.00 per hour pay increase 
  • Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year
  • Paid training, paid time off & paid holidays
  • 4-day work week with opportunities to work overtime
  • Medical, Dental, Vision and Life Insurance packages and Health Savings Account
  • Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
  • 401(K) with company match & Employee stock purchasing program (ESPP)
  • Tuition Reimbursement
  • DISH-supplied van, tools, and uniforms

Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH Performance based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?

As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.


Skills, Experience and Requirements

All technicians must have:

  • Aptitude to build rapport quickly. We want you to have a great time servicing our clients
  • Ability to stand on a high ladder (up to 40 feet) for long periods of time, lift over 70 lbs at a time and remain within the individual weight limit requirements of 335 lbs
  • Ability to crawl into small spaces and work in varying climates/weather conditions
  • A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
  • Travel may be required


Please be aware that some essential functions of this role may influence the background check process. Summary of job duties from job description: installs, tests, and repairs DBS and related equipment that receive communication satellite signals, personally or as a member of a team, for commercial customers, residential customers, and retail outlets. Instructs customers in use of equipment and ensures that documentation is effectively completed and submitted. Selects, orients, and installs communication equipment, according to specifications to meet customers' needs.


Salary Ranges

Compensation: $24.25/Hour
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

 

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. 

 

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

 

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. 

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