Is Vendor Contracts Manager
2 months ago
Exemption Status:
Exempt
Schedule Details:
Monday through Friday
Scheduled Hours:
9a - 5p
Shift:
1 - Day Shift, 8 Hours (United States of America)
Hours:
40
Cost Center:
99940 - 5950 IS Administration
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
As the region’s largest health care provider, UMass Memorial Health is seeking a Contracts Manager in our Information Systems division to ensure we obtain our standard service support requirements, appropriate information security evaluation, and as necessary, revised language and information security requirements. This requires a combined knowledge and understanding of legal contractual language, IS contracting requirements, and information security requirements.
Provides daily oversight of the process for reviewing hardware, software, and services agreements and contracts within the IS Vendor Management Office (VMO). Activities span across contract, performance, relationship, and risk management of vendors. Leads and helps negotiate contract terms, conditions, modifications, incentives, and remedies while working with key internal stakeholders to ensure that their requirements and strategic sourcing strategies are met.
Major Responsibilities:
- Provides end-to-end analysis and steering of IS contracts through the UMMHC and VMO contracting process including contract negotiations, review of contract terms, conditions, and other commitments.
- Works with IS Contracts Administrator to ensure contracts are executed after review cycle and tracked according to VMO standard work.
- Manages intra
- and inter-departmental collaboration required to effectively review and manage IS contracts through execution. Manages efforts including representation from IS leadership (CIO, AVP, Directors), project managers, senior leaders, stakeholders, and teams responsible for reviewing contracts (legal, compliance, quality, privacy, etc.)
- Works directly with vendor representatives to ensure UMMHC requirements are understood, and appropriate remedies are made to address the needs of IS and operations stakeholders.
- Manages the intake, dashboard of current VMO contracts status, and delegation (where necessary) of contract review assignments to other members of the VMO.
- Effectively works with peers in Legal, Compliance, Privacy to incorporate standard work and requirements in the VMO contract review process, and identify and implement process improvements.
- Develops and maintains standard reports and analysis summaries for IS Business Operations and IS Senior Leadership.
Position Qualifications:
License/Certification/Education:
Required:
- Bachelor’s degree in law, contract administration, finance, business management or related field.
Experience/Skills:
Required:
- Minimum five years' experience of negotiation and managing contract life cycles, with an emphasis on technology or IT software and service agreements with financial exposure.
- Negotiation skills and business acumen to manage complex terms and conditions of contracts and agreements; ability to understand and address requirements from multiple internal stakeholders (IS, legal, compliance, privacy, quality). Working knowledge of project management, with the ability to handle several vendors and multiple contracts as well as a wide range of tasks.
- Knowledge of contracting trends, licensing models, and traditional and the latest contract and vendor performance models.
- Ability to manage extended teams and effectively communicate with varying levels of senior leadership and peers.
- Ability to work under stressful conditions, to successfully handle stressful situations efficiently and effectively and to meet critical deadlines.
- Ability to establish and maintain working relationships with co-workers, supervisors and others, internal and external to the organization.
- Other key skills include strong interpersonal and presentation skills, exceptional customer service mentality and experience, strong financial/budgeting skills, knowledge of information management strategies and trends, and strong project management skills.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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