Dental Receptionist/treatment Coordinator

3 weeks ago


San Gabriel, United States Harmony Dental of San Gabriel Full time

**Responsibilities**:

- Greet patients with a warm and welcoming demeanor, ensuring they feel comfortable and valued from the moment they enter the practice.
- Manage appointment scheduling, including confirming appointments and following up on missed appointments to maintain an efficient schedule.
- Answer phone calls and respond to inquiries in a courteous and professional manner, directing calls to the appropriate staff members as needed.
- Verify patient insurance coverage and process insurance claims accurately and efficiently.
- Assist patients with completing necessary paperwork and obtaining any required authorizations or referrals.
- Coordinate treatment plans with patients, explaining procedures, costs, and payment options in clear and understandable terms.
- Maintain patient records and ensure all documentation is accurate and up-to-date, following HIPAA guidelines for patient confidentiality.
- Collaborate closely with dental staff to ensure seamless communication and coordination of patient care.

**Requirements**:

- Previous experience working in a dental office setting preferred.
- Excellent communication and interpersonal skills, with a compassionate and patient-centered approach to patient care.
- Strong organizational and multitasking abilities, with the ability to prioritize tasks effectively.
- Proficiency with dental office software and computer skills, including experience with scheduling and billing systems. Experience with Open Dental is a plus but not required.
- Attention to detail and accuracy in all aspects of administrative tasks and patient record management.
- Commitment to maintaining a professional and friendly demeanor at all times, fostering a positive and welcoming atmosphere for patients and colleagues alike.
- Flexibility to adapt to changing priorities and willingness to assist with additional tasks as needed.
- High school diploma or equivalent required; additional education or training in dental office administration a plus.

Pay: $25.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- Paid time off

Healthcare setting:

- Private practice

Schedule:

- 8 hour shift

Work Location: In person



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