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Branch Support Specialist

3 months ago

Boston, United States Allied Universal® Full time

Branch Support Specialist

**Overview**:
Allied Universal®, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

Allied Universal® is hiring a** Branch Support Specialist in Boston, MA**. The Branch Support Specialist is responsible for being the primary contact for branch management for all general benefit issues, resolution of payroll discrepancies, compliance reporting, uniform/equipment management, and unemployment claims. This hands-on position is responsible for branch-level administration.

**RESPONSIBILITIES**:

- Maintain employee personnel, medical, and benefit files; maintains branch I-9 files in accordance with company policies and legal policies
- Assist Corporate Human Resources with the annual open enrollment process; provide first-line answers to benefit related questions or works with corporate benefits to identify answers for employees
- Oversee administration of company uniform program, including sizing, issuance of uniforms, timely return of uniforms, assistance with replacements, and maintaining all paper and electronic files associated with the program
- Assist with the workers' compensation claims management by issuing and obtaining claim paperwork, collecting statements, and coordinating with Corporate Human Resources on doctor's notes and return to work programs
- Receive initial notices from employees and supervisors for leave of absence requests/needs and coordinates with Corporate LOA department to provide initial information and oversee flow of related paperwork
- Maintain post-hire WinTeam data entry; coordinatee with Payroll to ensure changes are completed properly; respond to questions as needed
- Receive inquiries from outside vendors on unemployment claims
- Under the direction of Corporate Human Resources, conduct HR-related audits on a monthly basis; processes weekly reports
- Coordinate employee relations programs under the direction of Corporate Human Resources

**QUALIFICATIONS**:

- High School diploma or equivalent
- Prior work experience in a professional administrative environment
- Able to focus and multi-task in a busy environment
- Ability to successfully handle stressful situations in a calm and professional manner
- Effective management skills; able to coordinate with multiple employees with diverse personalities and engage them to perform at optimum levels
- Ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines

**PREFERRED QUALIFICATIONS**:

- College degree in business, human resources, or related field of study
- Human resources and/or recruiting experience
- Experience using iCIMS or other Applicant Tracking System
- Experience using WinTeam or other Human Resources Information System
- Experience using DOMO or other business intelligence tool

**BENEFITS**:

- Medical, dental, vision, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3. 08 hours biweekly. Unused vacation is only paid out where required by law.

**Closing**:
**Requisition ID**: 2024-1209420