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Office Specialist

4 months ago

Naples, United States Preferred Care Home Health Services Full time

**Preferred Care Home Health**

**Job Title**:Office Specialist

**Department**:Office

**Reports To**:Director of Administrative Serivces

**FLSA Status**:Non-Exempt

**Summary**:
Answer incoming calls with patients, physicians, hospitals, clinics and rehabilitation facilities resulting in customer care. Assisting with the day-to-day needs of the office.

**Responsibilities and Duties: (Note: Other Duties May Be Assigned)**
- Maintain on-going communication with employees of Preferred Care to ensure needs of the community and health care staff is being met
- Answer incoming calls and triage accordingly
- Contact agency referrals to verify address, patient contact, etc.
- Compile Start of Care Folders
- Issue medical supplies to filed clinicians and ensure adequate inventory
- Assist with meeting/orientation preparation
- Upload documents into EMR
- Compile hand delivery orders for Account Executives
- Other administrative duties as needed

**Qualifications**:

- High School Diploma or GED
- Customer Service
- Excellent analytical, problem-solving and decision-making skills
- Excellent organizational skills and detailed-oriented
- Excellent communication and interpersonal skills
- Self-directed and able to work autonomously with mínimal supervision

**Education and/or Experience**:

- One year of customer service

**Language Skills**:

- Must possess good communication skills, both written and verbal in English. Ability to communicate in other foreign languages is desirable.

**Reasoning Ability**:

- Able to work under pressure and handle multi-task functions. Must be able to deal effectively with people. Must be self-motivated and resourceful.
- Strong business ethics and personal integrity
- Tenacious and persistent; Quality and value oriented
- Adaptable, flexible and supportive: Excellent team player
- A track record of impeccable character and conduct

**Physical Demands**
- Must be able to work under conditions that will require long periods of sitting, standing, walking and talking.'

'
Work Location:

- One location

Work Remotely
- No

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- Monday to Friday

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (preferred)

Ability to Relocate:

- Naples, FL: Relocate before starting work (required)

Work Location: On the road