Operations Coordinator

2 months ago


Austin, United States BOR of Central Texas Full time

Overview:
We are a Water Damage, Mold and Fire Remediation company in Central Texas. We are seeking a highly organized and detail-oriented Operations Coordinator to join our team. As an Operations Coordinator, you will play a crucial role in supporting the day-to-day operations of our organization. This position requires excellent organizational and administrative skills, as well as the ability to provide exceptional customer service. We will start as a part-time role and you will grow into a full time position. Our office is in North Austin.

**Duties**:

- Lead a team as they respond and manage mitigation and other type of losses.
- Manage and control the entire remediation/restoration process for the jobs.
- Follow-up and communicate with the customer and obtain required signatures on pertinent documentation.
- Oversee and assist with human resources and training functions, including recruiting, hiring, training and development of staff as necessary.
- Establish and maintain a schedule to ensure all services are delivered in a timely fashion and professional manner.
- Drive a company vehicle to locations as needed.
- Maintain accurate records and documentation
- Support the team with various projects as assigned

Qualifications:

- Previous experience in a similar role is preferred
- Strong organizational skills with the ability to multitask and prioritize effectively
- Excellent written and verbal communication skills
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with QuickBooks or similar accounting software is a plus
- Ability to type accurately and efficiently
- Knowledge or prior experience with dealing with Insurance claims
- Customer support experience is highly desirable

We offer competitive compensation based on experience.

If you are a motivated individual who thrives in a fast-paced environment and enjoys providing exceptional support, we would love to hear from you. Please submit your resume for consideration.

**Job Types**: Full-time, Part-time

Pay: $22.14 - $26.66 per hour

Expected hours: 20 - 50 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 4 hour shift
- 8 hour shift
- Weekends as needed

Ability to Relocate:

- Austin, TX: Relocate before starting work (required)

Work Location: On the road


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