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Account Executive
3 months ago
Tired of the Sunday night blues? Looking for a job with purpose, supported by a team of truly compassionate people? Our company is a leading insurance consulting firm in Arizona looking for a thoughtful, experienced, and dedicated individual to join our special team as an Account Executive.
**What makes our company special**:
- We have a casual, results-focused atmosphere
- We value family and friends - personal relationships matter where work-life balance is a cornerstone of our culture
- We are genuinely collaborative; all voices are welcome and equally heard
We offer a competitive salary, unlimited vacation pay, and excellent insurance benefits.
**Who you are**:
- Flexible - you thrive on variety
- Service-Oriented - you see the act of serving as a reward
- Independent - you are proactive and enjoy the thrill of solving problems
- Humble - you believe everyone is equal and deserves respect
**What You'll Do**:
The Account Executive is the ultimate stewardship role. You work closely with a Senior Account Executive and Producer handling marketing and strategy for a book of key small group accounts defined as employer clients with less than 50 enrolled employees. Retention, service, account development, and product/service presentation directly to the client are key duties. The Account Executive will report to the Senior Account Executive.
**Essential Functions**:
- Manage client communications for small group clients, nurturing key relationships, and keep track of all necessary documentation, while paying close attention to any policy changes, important deadlines, and legal regulations.
- Communicate to small group clients about their coverage, assist them with any claims issues as needed, and ensure all relevant data is properly tracked in our secured systems.
- Request and track client renewals from insurance vendors and create market analysis options for the client to review.
- Maintain platform and process expertise with the firm’s software systems (e.g., Zywave, Employee Navigator, PerfectQuote).
- Maintain a high level of security and confidentiality related to corporate and client information.
- Consult with small group clients to help process quotes and issue renewals and updates.
- Create and maintain wrap documents and Summary Plan Descriptions (SPD’s) upon client renewal.
- Manage new small group client files with historical, renewal, and sold plan and rate history within agency management system.
- Compose renewal, award, and termination notices to carriers.
- Submit enrollment and administrative requests from clients to insurance vendors.
- Assemble printed proposals and presentations for Producer, as necessary.
- Assist with new carrier implementation process to include form preparation and document review.
- Remain informed on carrier product updates and offerings and quoting requirements.
- Perform pre-renewal claims review presentations.
**Experience & Qualifications**:
- At least 2 years of work experience in a customer-facing or client supportive role in the employee benefits or commercial insurance industry.
- Ability to work with general direction, exercise discretion, and set work priorities.
- Demonstrated organizational skills to handle multiple projects. Attention to detail is critical.
- Effective oral and written communication skills.
- Ability to operate PC and type 30 WPM.
- Excellent organizational skills and the ability to multi-task while working with mínimal supervision.
- Valid driver’s license and excellent driving record required; must be willing to travel and remain away from home overnight when necessary.
**Other Important Details**:
- Most work is in our headquarters in Scottsdale, Arizona but may include occasional local travel
- Hybrid/work-from-home option available after successfully completed onboarding and training
- Dress is varied from casual to business formal
- Ability to pass background check
- Non-smoking environment
**Benefits**:
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Scottsdale, AZ 85254 (required)
Work Location: Hybrid remote in Scottsdale, AZ 85254