Program Office Assistant

4 weeks ago

Boston, United States Hill House Inc. Full time

**Position**

**Schedule**

This position would work in person Monday-Friday and weekend hours as needed.

**Qualifications**
- Strong desire and proven ability to work with children, families, and community partners.
- The Program Assistant must have strong organizational, interpersonal, and communication skills.
- The Program Assistant must be a confident, patient problem solver and must be able to work autonomously and with limited direction at all times.
- Ability to relate to children and other staff as part of a team.
- Strong character including but not limited to a sense of humor, enthusiasm, maturity and patience.
- Excellent customer service sand problem solving skills.
- The ability and willingness to juggle many tasks and demands at once, to interact directly with the public.
- Previous work experience is not required, but one or two years’ experience is a plus.
- Experience in the children’s recreational or educational programs is helpful, because the Program Instructor plays a central role in helping Hill House run more than 150 classes and programs.
- The Program Assistant must be highly motivated and have flexibility to perform the diverse range of tasks required in a small, non-profit setting. An entrepreneurial, get-it-done instinct and attitude are crucial.

**Responsibilities**
- Assist in administration of programs at both Hill House properties and on various athletic fields.
- Work closely with the Program Director and programs team to ensure the delivery of high quality programs to Boston residents.
- Assist in the setup and breakdown of classrooms and other facilities as needed.
- Help with the running and staffing of building rentals.
- Monitor the entry and departure of class participants.
- Assist in the running of our monthly evening events for tweens and teens.
- Support Executive Director, Program Director, or other leadership team staff with administrative tasks as assigned.
- Assist with the organization and oversight of our Day Camp

**Organization**

Hill House, a nonprofit community center located on Beacon Hill and serving Boston’s diverse downtown neighborhoods, seeks an energetic, enthusiastic leader to serve as Program Assistant for our Enrichment and Atheltics team.

Hill House has truly become the ‘backyard in the city’ for thousands of families. Hill House is one of the most successful community centers in the area and one of the fastest growing. There is an opportunity for an enterprising individual to help shape that growth while respecting and leveraging Hill House’s strong history.

**Our Mission**

The mission of Hill House is to provide programs, services and activities to meet the diverse social, educational, cultural and recreational needs of individuals and families residing in Boston’s downtown neighborhoods. Through quality programs, collaborative partnerships and volunteer support, Hill House seeks to build and foster a strong sense of urban community and improve the quality of life for residents of all ages.

**Our Values**
- COMMUNITY: Our commitment is to our community. We focus on the community wants & needs first. Our mission is to bring people together, and we do that by listening, responding, and ensuring an environment of warmth and welcoming. We are the connectivity that binds our neighbors, community, and the larger city.
- HAPPINESS & FUN: Promote happiness for our families, program participants, and our staff and volunteers to create a happy organization We do this by infusing fun into all we do. We let our inner child and zest for life shine
- ENRICHMENT: Provide high quality programming to support physical, mental, creative, social, and emotional growth. The center of every program is about building skills, enjoyment, and an enriching experience.
- INCLUSIVENESS: We strive to make our organization as inclusive, diverse, and accessible as possible and to make sure the opportunity provided in our programs is available to any who wish to participate. We reflect the diversity of what it means to live in our city.
- TEAMWORK & COLLABORATION: We are only as strong as the sum of our parts and that means no individual can do it alone. We emphasize teamwork on the fields, in the classroom, and in the office. We support each other, our community, and our mission.

**Reporting**

The Program Office Assistant reports to Hill House’s Office and Events Coordinator and programs team, but works closely with all staff.

**Work Conditions**

The Program Office Assistant will be a part-time, 20 hour per week, non-exempt position without benefits. Hours vary depending on schedule and season. The applicant may be asked to work on periodic weekends, depending on the program schedule. Other responsibilities may be required by the Board of Directors or Executive Director to fulfill the mission and goals of Hill House.

While training and management support will be provided, the Program Office Assistant must possess the ability to work autonomousl

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