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Director, Strategic Accounts Government Technology
4 months ago
**Remote Strategic Accounts Role - Live Anywhere in the USA**
**Build your best future with the Johnson Controls team**:
As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away
**What we offer**:
- **Competitive salary and bonus plan**
- Paid vacation/holidays/sick time - **15 days of vacation first year**
- Comprehensive benefits package including 401K, medical, dental, and vision care - **Available day one**
- Extensive product and on the job/cross training opportunities **With outstanding internal resources**
- Encouraging and collaborative team environment
- Dedication to safety through our Zero Harm policy
- JCI Employee discount programs (The Loop by Perk Spot)
- **Check us Out: A **Day in the Life of the Building of the Future**
**What you will do**:
As the Director for Government Technologies, you will develop and execute a business plan focusing on growth strategies and provide insights and direction for the Government business across all Domains. You will analyze market data and target specific areas that emphasize JCI strengths, bring added value to our partners and align our solutions to the clients desired business outcomes. You will stay on the cutting edge of trends in the marketplace and evaluate future solutions that best position JCI as the expert in this space. This position is also responsible for driving the operational and financial health of the Government Technologies (GT) organization and its projects. The position provides leadership and support to the overall Group (sales, operation, and support functions) by establishing/enforcing best practices, providing process improvement, assigning work schedules, reviewing work discrepancies, and consistently managing the teams to exceed service level commitments. You will also be responsible for managing close relationships with customer management, working closely with the JCI branch offices, and managing subcontractor relationships to ensure efficient and profitable business.
**How you will do it**:
**Manage a team **of Government Technology Strategic Account Managers who manage our most strategic government customers and agencies.
Establish Key Performance Indicators (KPI’s) and reporting metrics that provide focus for the various JCI Business Units aligned with driving growth across JCI.
Ensures that all team members are engaged in consistent processes to assess market performance, including the measurement of individual skills, and training inventory.
Responsible for training programs and their effectiveness.
**Create, collaborate and implement **the North American sales business plan and growth strategy with an emphasis of driving an outstanding customer experience.
Ensures that account plans with key customers are managed and include the evaluation of customer satisfaction and the gathering of market data.
Partners with Product Management to provide requirements and develop Solution Set roadmaps
Establishes market-based pricing based on customer needs and price sensitivity analysis
**Maintain healthy relationships **with our suppliers that support the product offering portfolio
Refine and champion the global marketing strategy for integrated solutions to the across all domains.
Develop and define the value proposition using knowledge acquired through in-depth research and continuous analysis of the customer, key buying influences, the industry, market conditions, competitor strategy, product offerings, and pricing and costs.
**What we look for**:
**Required**:
**Education and Certification**:
- Bachelor’s Degree in business or technical field
- Ten (10) years general experience in management with at least five (5) year as Program Manager of a national program
- Project Management Institute - PMP or PgM; or Certified Protection Professional (CPP)
**Experience and Other Job Skills**:
- Deep understanding of current JCI systems, organizational structure, and delivery methods
- Working knowledge of federal government procurement to include FAR, DFAR, and GSA
- Strong intuition for business
- Proven track record to lead, manage, mentor, and get results by providing direction and influencing Team behavior. Preferred experience in the management of teams and projects that included design, installation, testing, and integration of security syst
