Rehabilitation Services Supervisor

2 weeks ago

Phoenix, United States State of Arizona Full time

DEPARTMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

**REHABILITATION SERVICES SUPERVISOR**

Job Location:
Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
3443 N. Central Ave., Phoenix, AZ 85012

Posting Details:
**Salary**: $28.0288/ hourly ($58,299.90 annually)

Grade: 22

Closing Date: Open until sufficient resumes are received

Job Summary:
The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Supervisor with the Rehabilitation Services Administration (RSA). This position is responsible for providing direct supervision to Vocational Rehabilitation staff including hiring, training, coaching, evaluating, and performing disciplinary action when necessary. The position is responsible for monitoring case management practices to ensure compliance with RSA policies and procedures. This position will serve in a hybrid work environment.

This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:
Essential Duties and Responsibilities include but are not limited to:

- Provides supervision and oversight of Vocational Rehabilitation staff. Responsible for personnel functions including hiring, staffing, coaching, mentoring, evaluating, and training.
- Completes unit reports; analyzes and interprets case management and performance reports and determines course of action.
- Represents RSA in community partnership/stakeholder meetings, forums, boards, committees, and work groups. Participates in public relations, community outreach, and responds to public and program inquiries.
- Responds to and researches client inquires and appeals.
- Facilitates regular team meetings, discussions, and case staffing; responsible for assigning workloads and duties.
- Reviews cases for quality assurance through formal and informal case reviews. Reviews and approves client cases.

Knowledge, Skills & Abilities (KSAs):

- Knowledge of federal and state laws and regulations for Vocational Rehabilitation, rehabilitation principles and practices and reporting requirements.
- Knowledge of various disabilities and effective case management techniques.
- Knowledge of counseling techniques.
- Knowledge of effective management and supervisory techniques.
- Skills in leadership, problem solving, decision making, and negotiating.
- Skills in analyzing, evaluating, and interpreting data to implement solutions.
- Skills in oral and written communication.
- Ability to work with a diverse group of stakeholders.
- Ability to prioritize tasks, ability to provide leadership and teambuilding.
- Ability to establish and maintain effective working relationships.

Selective Preference(s):

- Commission on Rehabilitation Counselor Certification (CRCC) preferred.
- Experience working with deaf and hard of hearing team.

Pre-Employment Requirements:

- Master's degree in Rehabilitation Counseling or related field; plus one year experience, paid or unpaid, working with individuals with disabilities.
- One year of supervisory or management experience.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

**Benefits**:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:

- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Develop

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