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Rehabilitation Services Technician

3 months ago


Phoenix, United States State of Arizona Full time

DEPARTMENT OF ECONOMIC SECURITY
- Your Partner For A Stronger Arizona. _
- DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona._
- DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life._

**REHABILITATION SERVICES TECHNICIAN**

Job Location:
Division of Employment and Rehabilitation Services (DERS)
Rehabilitation Services Administration (RSA)
3221 North 16th Street, Phoenix Arizona 85016

Posting Details:
**Salary**: $18.0000/ hourly ($37,440.00 annually)

Grade: 16

Closing Date: Open until sufficient resumes are received

Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. To

The Department of Economic Security, Division of Employment and Rehabilitation Services (DERS) strengthens Arizona communities by bridging and minimizing gaps to employment and independence.

DES is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Technician with the Rehabilitation Services Administration (RSA). This position is responsible for providing potential applicants who have disabilities with a basic overview of Vocational Rehabilitation services, arranging office orientation sessions, and may complete initial interviews. This position works closely with clients to inform them of appointments, assist them in contacting and working with vendors and showing clients how to utilize community services. This position will serve in a hybrid work environment.

This position may be available for remote work within Arizona (minimum 2 days per week in the office/hoteling).

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.

Job Duties:

- Essential Duties and Responsibilities include but are not limited to:
- Assist the counselor by performing various case management activities. Work as a team with the counselor to assist the client throughout the process.
- Interview applicants and document client self-report of disability, socio-economic information, medical/psychological concerns, and general disability related information.
- Maintain client case files to ensure all information is up to date.
- Provide resource and referral information to the client to community organizations, private agencies, institutions, inter/intra agency groups, and other social services.
- Correspond with the client to inform and remind them of appointments for assessments, counselor appointments, and request documentation.
- Provide information about Rehabilitation Services Administration programs.

Knowledge, Skills & Abilities (KSAs):

- Knowledge of Federal and State laws and regulations regarding provision of Vocational Rehabilitation services to individuals with disabilities.
- Knowledge of guidelines and best practices of the Vocational Rehabilitation program.
- Knowledge of disabilities, general knowledge of disabling medical conditions, and available community resources.
- Ability to provide support to manage caseloads.
- Data entry and maintain up-to-date progress notes.
- Written and verbal communication.
- Ability to establish and maintain effective working relationships.
- Ability to prioritize, assign, and review work.
- Ability to research and prepare letters for the Vocational Rehabilitation Counselor’s signature.

Selective Preference(s):
- Experience working with persons with disabilities.
- An Associate of Arts/Sciences or Applied Sciences in a discipline related to human services; Or 21 semester hours in a discipline related to human services and one (1) year of experience in a vocational rehabilitation or independent living program; Or a high school diploma or General Equivalency Diploma (GED) and two (2) years of experience in a vocational rehabilitation or independent living program; Or three (3) years of experience in an organized program providing services to individuals with developmental disabilities. Completion of a certificate program in disability awareness, social services, substance abuse, or other behavioral services field from an accredited college substitutes for one (1) year of experience.

Pre-Employment Requirements:

- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reaso