Catering Marketing Specialist
1 week ago
Wolfgang Puck Catering
**Position Title**:CATERING MARKETING SPECIALIST**
**Pay Grade**:11**
**Reports To: VP, Marketing & Strategy**
**Salary: $80,000/yr.**
Wolfgang Puck Catering is committed to recruiting individuals who express an interest in and passion for hospitality-driven experiences; who come from diverse backgrounds, are open-minded and curious about our clients and guests; and, most of all, who possess a welcoming smile and spirit. Our ultimate goal is to develop mentoring and career building opportunities through a talent pipeline that allows us to promote from within.
**"The most important thing in life, whatever you do, has to be passion." **Wolfgang Puck**
Success on our team starts with our culture:
- We have Wolfgang’s PASSION for our business, our product, and our people / guests / clients.
- A FLEXIBLE MINDSET is key; we are strategic business partners who wear multiple hats.
- Our services require a CONCIERGE mentality, a bias to action with humble hospitality.
- We are out-of-the-box PROBLEM SOLVERS, who look around corners so our clients and guests don’t have to.
- We curate company and partner resources to bring our client’s vision to life. We seek to cultivate the next generation of talent, purveyors and partnerships.
- We bring an entrepreneurial approach to deliver results for our clients (you might call this scrappy).
- Collaboration and openness to innovative business tools, new ways of thinking and ability to partner across departments are essential to create optimal business solutions.
**“I can have the best food, but if we don’t have good people, it won’t get you very far.”**
**Job Summary**:
We have an exciting opportunity for a **Catering Marketing Specialist** to join the team The **Catering Marketing Specialist** will report directly to the Vice President of Marketing & Strategy, and focused on implementing initiatives that positively impact the guest and customer experience. They will be responsible for driving marketing and communications programs for our clients, rolling out new marketing and engagement initiatives to drive participation and continuously improve the customer experience/satisfaction. They will coordinate, support and communicate projects at the local level and provide updates to corporate marketing and strategy department, and work closely with the operations team(s) to ensure that revenue, customer satisfaction, and Wolfgang Puck Catering marketing standards and merchandising goals are met.
**Responsibilities**
- Understand and implement brand standards in presentation, retail merchandising and signage, sales collateral, showcase events, uniforms, photograph, and editorial copy
- Coordinate feedback from the field to ensure promotions reflect the on-site client/team needs
- Coordinate field design requests with appropriate leaders
- Support business development team on bid presentations
- Assist in the development and execution of promotional events, client events, and new unit openings
- Develop innovative programs to keep region current and on trend with marketing practices and local competition
- Assist in the planning and execution of associate recognition activities
- Support digital agencies by providing content and activating strategies on-site at events across the region
- Manage an engagement calendar in collaboration with culinary team, client achievements, and universal holidays/themes
- Merchandising openings and seasonal specials from traditional, retail, and creative sources
- Implement all marketing plans and conduct return on investment metrics analysis
- Initiate customer satisfaction surveys for services, analyze and develop action plans to improve
- Support marketing programs and culinary advancement initiatives across the region
- Assist in preparing quarterly business review presentations
- Support WPC corporate with new account openings when needed; weekend work and travel may occur
- Excellent oral and written communication skills
- Exemplary presentation skills
- Managerial/supervisory capabilities
- Excellent execution capabilities
**Qualifications**:
- Previous marketing and/or communication experience - 2 years.
- Bachelor's Degree in Marketing is preferred.
- Proven ability to manage multiple tasks and deadlines.
- Excellent writing ability with proofreading and grammatical skills.
- Basic knowledge of Photoshop or InDesign is beneficial.
- Self-motivated and well disciplined.
- Positive attitude and ability to communicate effectively with employees at all levels in a corporate and operations environment in a professional manner.
- Strong knowledge of social media.
- Drive for accuracy and going above and beyond at all times.
- Enjoyment of building relationships
- Demonstrate awareness, understanding, and skills necessary to work in a diverse environment
- Articulate, with strong interpersonal skills
- Ability to work well under pressure and meet deadlines
- Possess an interest in learning, obser
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