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Patient Service Specialist

4 months ago

Takoma Park, United States AmeriWell Chiropractic Full time

Responsibilities
- Request and obtain medical records ensuring accuracy, clean claim submission, and timely filing
- Investigate rejected claims to see why denials were issued and correct claims
- Tracks payments
- Follow up with patients and insurance companies about outstanding bills
- Collect, post and manage patient account payments
- Examines documents for missing information; corrects information as needed
- Generate and follow up insurance and self-pay A/R reports monthly
- Works towards compliance in all aspects of coding, participates in compliance activities as requested, and conducts/participates in provider coding reviews and education, as requested
- Answers questions, advises, and trains providers and staff on medical coding
- Maintain current knowledge regarding coding and diagnostic procedures
- Supports additional coding, billing, and practice management projects as needed

Hours are Monday to Friday from 8:00 a.m. to 5:00 p.m.

**Salary**: depending on experience

**Requirements**:

- Excellent verbal/written communication skills
- 1-2 years of office setting experience
- High school diploma or equivalent

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Chiropractic billing: 1 year (preferred)

Work Location: One location

**Salary**: $37,000.00 - $42,000.00 annual

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

Pay: $37,000.00 - $42,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Customer service: 1 year (required)

**Language**:

- Spanish (required)

Work Location: In person