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Customer Service Representative
4 months ago
**About ProHealth**
**Responsibilities**:
- Take orders over the phone
- Process orders and returns in NetSuite system
- Use Shopify, PayPal, Authorize.net for order corrections
- Review 3PL system for order updates and inventory reconciliation
- Reply to customer posts on Amazon and Social Media
- Describe products and make upsells
- Resolve customer issues
**Qualifications**:
- High school degree or equivalent
- Minimum 1-2 years’ Customer Service experience
- Sales Experience a Plus
- Excellent verbal and written communication skills
- Experience with Microsoft Word and Excel programs
- Computer Literacy: 1- 2 year (required)
- Strong work ethic
**Benefits**
- Medical, Dental and Vision Insurance Plans
- 401 (k) program with a company match
- Generous Holiday and PTO Plan
- A dynamic, exciting, fast paced environment with creative and highly talented coworkers
Pay: $20.00 - $22.00 per hour
**Benefits**:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person