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Front Office Assistant

4 months ago

Woodstock, United States Turning Point, Inc. Full time

Turning Point, Inc. offers a competitive benefits package for full time positions that includes health, dental, vision, life, 403(b) and 403(b) match, short-term disability, vacation pay, 12 paid holidays (including International Women’s Day), and 12 discretionary days. Turning Point provides a 35-hour workweek.

Summary:
Turning Point, Inc. is a not-for-profit organization that provides comprehensive domestic violence services to those in need. We are currently seeking a motivated and compassionate Front Office Assistant. This position will be responsible for closing the agency for day, schedule until at least 7:40pm Mon-Thur. If you are looking for a role that is rewarding and fulfilling Turning Point is right for you. Join our supportive team and help stop the cycle of violence

**Primary Responsibilities**:
1. Responsible for opening and/or closing the agency office.

2. Greet and assist clients and community members coming into the agency.

3. Provide crisis intervention to clients until direct service staff are available.

4. Answer incoming phone calls.

5. Coping for the agency.

6. Keep an inventory and organize office supplies.

7. Organizes all literature and pamphlets for the agency.

9. Create and maintain all client files.

10. Maintain and organize all closed files.

11. Responsible for locating missing files.

12. Completes filing of all client paperwork.

13. Complete letters and mailings for agency functions and activities.

14. Knowledge of office equipment.

15. Assist front office assistant with special projects.

16. Participate in:

- staff meetings
- department meetings
- continuing ed and in-services

17. Any other duties assigned by the Front Office Coordinator.

**Qualifications**:

- Minimum high school diploma
- Computer literate
- Proficient in Microsoft Office suite
- Strong organizational skills and ability to multi-task
- Ability to lift 20 pounds

**Job Types**: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

- No weekends

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person