Assistant Used Car Manager

2 weeks ago


Los Angeles, United States Trophy Automotive Dealer Group Full time

Job Summary:
The Assistant Used Car Manager assists the Used Car Manager and Director in overseeing the inventory of used vehicles. This position requires excellent customer service abilities, and a clear understanding of the automotive industry.

Customer Service:

- Ensure high levels of customer satisfaction by addressing customer inquiries, complaints, and concerns promptly.

Inventory Management:

- Assist in managing the dealership’s inventory of used vehicles.
- Coordinate with the procurement team to source and acquire high-quality used vehicles.
- Oversee the preparation and presentation of vehicles for sale, ensuring they meet quality standards.

Operations and Administration:

- Assist in the development and enforcement of dealership policies and procedures.
- Maintain accurate records of sales, inventory, and customer interactions.

Team Leadership:

- Foster a positive and collaborative work environment.

Marketing and Promotions:

- Assist in planning and executing marketing and promotional activities to attract customers and boost sales.
- Monitor and analyze market trends and competitor activities to identify opportunities for growth.

Qualifications:

- Education: High school diploma or equivalent (Associate's or bachelor’s degree in business, Marketing, or related field preferred). Experience:

- Minimum of 3-5 years of experience in automotive with at least 1-2 years in a customer service role.
- Skills:

- Excellent computer skills and proficient in Microsoft Office programs

A must knowledge of Microsoft office and primary EXCEL and generate reports
- Excellent communication and interpersonal skills.
- Proficiency in dealership management software
- EXCELLENT understanding of automotive market trends and vehicle valuation.
- Ability to work flexible hours, including weekends and holidays.

Personal Attributes:

- Customer-focused with a passion for delivering exceptional service.
- Highly organized with strong attention to detail.
- Results-oriented with a proactive approach to problem-solving.
- Ability to work effectively under pressure and manage multiple tasks simultaneously.

Work Environment:

- The position primarily operates in a dealership showroom environment.
- Occasional travel to dealerships within the Los Angeles is required

Pay: $7,000.00 - $10,000.00 per month

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance

Experience level:

- 5 years

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 5 years (required)

Ability to Commute:

- Los Angeles, CA 90068 (required)

Ability to Relocate:

- Los Angeles, CA 90068: Relocate before starting work (required)

Work Location: In person



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