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Car Rental Supervisor
2 weeks ago
Responsibilities:
- Facilitate the vehicle rental and/or maintenance process;
- Document all maintenance, cleaning or damages and follow through on repairs;
- Ensure excellent customer service and satisfaction;
- Train and supervise staff members, providing guidance and support;
- Coordinate work of the lot attendants to ensure a successful customer experience;
- Work with vendor(s) to ensure a clean and well maintained fleet;
- Maintain inventory control and conduct regular fleet checks;
- Handle customer inquiries, complaints, and escalations in a professional manner;
- Assist management in processing paperwork and working on special projects;
- Additional duties may include fleet inventory, vehicle inspections, vehicle detailing, rental returns, customer service, vehicle maintenance scheduling, vehicle transportation.
**Requirements**:
- Must be at least 21 years of age.
- Must have a valid driver's license and CLEAR DMV driving record, two years minimum
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
- Prior Car Rental, Vehicle Detailing and/or Fleet management experience required.
- Strong leadership skills with the ability to motivate and inspire a team.
- Strong problem-solving skills and attention to detail.
- Must be physically able to stand for long periods, may require bending, reaching, climbing, lifting up to 45 pounds.
- Work is performed outside in all types of weather.
- Must be willing to wear a company uniform and abide by the dress code.
Pay: From $20.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- 401(k)
Compensation package:
- Bonus opportunities
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
**Experience**:
- detailing: 1 year (preferred)
- car rental: 1 year (preferred)
- driving: 2 years (required)
Work Location: In person
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