Administrative Support Staff-cbhc Wellbeing

4 weeks ago

Springfield, United States BEHAVIORAL HEALTH NETWORK, INC. Full time

**Are you an exceptionally organized, self-motivated, and passionate about human services?**

**Join our team of competent and compassionate professionals as an Administrative Support Staff in the Springfield CBHC Wellbeing program at Behavioral Health Network**

**Your experience, knowledge, and skills will support the CBHC Wellbeing program with the following**:.
- Greeting and directing visitors in-person and on telephone systems in a timely, welcoming, and professional manner.
- Contacting staff in a timely manner to let them know of individuals’ arrival and assisting them to their destination in the building.
- Helping process staff paperwork and program-specific data entry/recordkeeping as required.
- Maintaining accurate client records & reporting, including demographic and insurance information, in the EHR, as needed.
- Reviewing all invoices & budgets for data entry before going to Fiscal.
- Organizing receipts and data reports for contingency funds.
- Obtaining prior authorizations with insurance companies.
- Helping prepare productivity, utilization, and quarterly reports, as needed.
- Helping with month-end closing of in-house accounts, credit card, and contingency funds.
- Resolving any administrative matters related to billing activity with clinical staff in a timely manner.

**Who are we?**

**Behavioral Health Network** is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

**What are we looking for in an Administrative Support Staff?**
- High School Diploma or GED equivalent (**required**).
- Previous office experience (**preferred**).
- Ability to schedule, meet and maintain daily and monthly routines.
- Ability to work extensively with computers and software with a minimum of supervision.
- Familiarity with Smartsheet and Excel (**preferred**).
- Excellent verbal and written communication skills.

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