Business Analyst

2 weeks ago


Allentown, United States Lineage Logistics Full time

KEY DUTIES AND RESPONSIBILITES: Support the execution of Lineage projects by using company-adopted methodologies
- Elicit, analyze and document functional and technical requirements or user stories
- Perform configuration within a variety of software packages
- Develop test plans for given software releases
- Develop and execute unit, system, and integration test cases
- Cultivate strong business relationships by demonstrating an understanding of related processes, requirements, systems, and terminology
- Maintain awareness of best practices, including processes and technology, and identify opportunities for improvement of existing functionality
- Develop, use existing, or research new tools that improve the delivery of solutions to customers
- Develop work breakdown structures
- Coordinate work regarding WMS/TMS/ERP interfaces with other systems supply chain systems
- Estimate effort and duration for work
- Create, maintain, and ensure quality of systems that support key customer business processes
- Document and maintain support procedures and information as needed to maintain a positive support level
- Coach and mentor others
- Forecasting
- Provide data analysis and data
- Analyze information to define business problems, user stories, and use cases; identify potential change impacts
- Analyze existing and future state business processes, systems and flows of data
- Plans, designs, and recommends business process to improve and support business activities
- Participate in proof of concept and pilot activities
- Oversee LM
- Identify gaps
- Incentive tracking
- Troubleshooting hardware issues within warehouse computer equipment
- Partner with Ops Managers and supervisors to sit down with individual team members helping them better understand LM and DLX
- CP Audits
- Layered assessments
- Other duties as assigned

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES):

- Computer Skills: Advanced general computer skills required
- Must be proficient in Microsoft Excel, Word, and PowerPoint
- Required experience with integration technologies and solution design
- Communication Skills: Ability to effectively communicate both written and verbally with customers, peers, and management required
- Strong interpersonal and customer service skills required
- Must be able to work cooperatively and effectively in a team environment
- Special Skills: Advanced troubleshooting skills
- Ability to lead and mentor junior team members through requirements gathering, business process mapping, and system analysts
- Travel: Some travel may be required

Our team has multiple interface points to other systems that will need to be managed as part of this role

Communication and coordination are the cornerstones of this position along with the proper technical acumen
KEY DUTIES AND RESPONSIBILITES: Support the execution of Lineage projects by using company-adopted methodologies
- Elicit, analyze and document functional and technical requirements or user stories
- Perform configuration within a variety of software packages
- Develop test plans for given software releases
- Develop and execute unit, system, and integration test cases
- Cultivate strong business relationships by demonstrating an understanding of related processes, requirements, systems, and terminology
- Maintain awareness of best practices, including processes and technology, and identify opportunities for improvement of existing functionality
- Develop, use existing, or research new tools that improve the delivery of solutions to customers
- Develop work breakdown structures
- Coordinate work regarding WMS/TMS/ERP interfaces with other systems supply chain systems
- Estimate effort and duration for work
- Create, maintain, and ensure quality of systems that support key customer business processes
- Document and maintain support procedures and information as needed to maintain a positive support level
- Coach and mentor others
- Forecasting
- Provide data analysis and data
- Analyze information to define business problems, user stories, and use cases; identify potential change impacts
- Analyze existing and future state business processes, systems and flows of data
- Plans, designs, and recommends business process to improve and support business activities
- Participate in proof of concept and pilot activities
- Oversee LM
- Identify gaps
- Incentive tracking
- Troubleshooting hardware issues within warehouse computer equipment
- Partner with Ops Managers and supervisors to sit down with individual team members helping them better understand LM and DLX
- CP Audits
- Layered assessments
- Other duties as assigned

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES):

- Computer Skills: Advanced general computer skills required
- Must be proficient in Microsoft Excel, Word, and PowerPoint
- Required experience with integration technologies and solution design
- Communication Skills: Ability to effectively communicate both written and verbally with customers, peers, an



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