Inside Sales Associate

3 weeks ago

San Francisco Bay Area, United States PAX Labs Full time

**THE COMPANY**

PAX is a leading global cannabis brand on a mission to enhance people's lives, delivering well-being through pure products, unique experiences, and an unparalleled passion for the plant. For more than a decade, PAX has provided products that are simple, enjoyable, and trusted by millions. PAX has been recognized for its brand, culture and products by The New York Times' Wirecutter, TIME, Fast Company, GQ, Gear Patrol, mg Magazine, High Times, and many more. PAX is committed to making a positive impact through PEACE BY PAX, its purpose-driven platform supporting social reform, safe access and sustainability.

We are incredibly excited about the progress of the movement, the tremendous growth of the industry, and inspired every day by our opportunity to help change lives through cannabis. Our culture is focused on putting people at the center of everything we do, making an impact together, and having fun along the way. Our team has an unparalleled passion for the plant and has helped build business at the forefront of consumer experience and well-being, including Apple, Google, Uber, Fitbit, Constellation, Honest Company, Beauty Counter, Eaze, Curaleaf, Wyld and more. PAX has raised over $430MM in capital from leading consumer and technology investors and is available for sale in some capacity in more than 40 countries around the world.

**ROLE AND RESPONSIBILITIES**

We are looking to hire an Inside Sales Representative who will play an integral role in achieving the commercial organization's objectives and goals. In this role, you will influence demand and grow revenue through lead and order generation in our consumables markets (CA, CO, MA, and NY). You will be responsible for executing sales strategies to increase market penetration and generate interest in our growing product portfolio. This is a full-time hourly position; 6 month contract-to-hire.

**As an Inside Sales Associate, you will...**
- Generate leads and orders for key opportunity accounts.
- Collaborate with outside sales teams to build new relationships with opportunity accounts and gain insights into market dynamics and demand.
- Increase reorder rates in lower-tier accounts.
- Execute tasks according to the commercial priorities calendar.
- Assess PAX's online dispensary menu presence, identifying opportunities to improve product placement, descriptions, and imagery.
- Manage all tactical requirements for onboarding new accounts, including:

- Facilitate dispensary support and order fulfillment using available resources and tools.
- Collaborate with relevant account and PAX resources to handle account creation in record systems.
- Ensure compliance documentation is current for all new and existing target retailers.
- Provide onboarding and training for customers as needed.
- Ensure all new accounts are uploaded to SFDC/SOR.
- Oversee digital launches, providing and supporting accounts with necessary resources and information to launch PAX on their digital menus.
- Monitor and track activities, reporting performance to Regional Market Directors and the VP of Commercial.

**REQUIRED SKILLS/ABILITIES**
- Excellent communication (verbal, written) and presentation skills
- Sales skills, including persuasion, overcoming objections, active listening, and negotiation
- Friendly, approachable, and outgoing personality
- Adaptable with the ability to prioritize tasks
- Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
- Skilled in relationship building
- Excellent time-management skills

**QUALIFICATIONS**
- 2+ years of experience in retail, telemarketing, customer service, or lead generation role
- Bachelors degree is a plus
- State Law requires that applicants be 21 years old
- CPG experience preferred; familiarity with cannabis or another highly regulated, fragmented industry a plus
- Willing to undergo a background check in accordance with all applicable federal and state laws
- Ability to work independently, run multiple concurrent projects, and drive initiatives in a cross-functional environment

**COMPENSATION**

**PAX VALUES**

**Put Consumers First** - We are here to enhance their lives. We put their needs first in everything we do. We work together to deliver unique solutions for their benefit.

**Build a Community** - We are active and beneficial builders of a global community. We collaborate together to support sustainability, well-being and social equity efforts—both internally and externally—to establish cannabis as a force for good.

**Innovate with Passion** - We are passionate about enhancing the cannabis experience by making it positive, accessible and intuitive. We set the standards, innovate for consumers and find the yes as a team.

**Be the Solution and Collaborate** - We work as a team to achieve winning outcomes, knowing we each individually are the solution, but can only succeed together.

**Lead with Humility and Transparency** - We stay open and

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