Account Specialist
2 weeks ago
Primary responsibility is to provide onsite and remote support to a designated group of National Accounts. You will manage and increase the customer base buying through our portal. You will work with our national strategic account team and customer support to ensure seamless exchange between our organization, distributors, and customers. The National Accounts Specialist will install, troubleshoot, and resolve related issues to provide a smooth customer experience.
The National Accounts Specialist will be trained and use Digital tools ensuring the defined scope of work is performed and communicated and documented to the corresponding local and National support teams. The travel territory for this role includes Rochester, NY.
**Key Responsibilities**
- Account Management - Auditing compliancy with National Account customers ensuring value, products and services offering follows compliance with agreed goals.
- Insure standard Operating Procedures ie: order frequency, order push and Approved Product List (APL) are within agreed upon values.
- Digital Tools - Identify and document findings using digital auditing and reporting tools.
- Monitor Reports - review reports and communicate all relevant items.
- Communication - report findings from the Collison Shops to their respective sales team on a mutually agreed upon basis depending on the identified report.
**Qualifications**
- Customer Service Experience
- Minimum 1 + years’ experience in automotive or similar market,
- #LI-Onsite
- #Benefits - Medical, Dental, Vision, 401K
Salary range: $52,700 - $68,600
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.
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