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Front Office Coordinator

3 months ago

Mission Viejo, United States Orange County Centers for Oral Surgery and Dental Implants Full time

Are you a friendly and organized individual with exceptional communication skills and a passion for providing top-notch patient care? We are seeking a Front Office Administrator to join our dynamic team at Orange County Centers for Oral Surgery and Dental Implants. As the face of our practice, you will play a crucial role in ensuring a smooth and welcoming experience for our patients while supporting the overall efficiency of the office.

**Responsibilities**:
Patient Reception: Greet patients with a warm and friendly demeanor, ensuring they feel welcomed and comfortable upon arrival. Handle patient registration, verify insurance information, and assist with any necessary paperwork.

Scheduling: Manage the appointment calendar efficiently to ensure optimal scheduling of patient visits. Coordinate with the oral surgeons and clinical staff to optimize appointment availability and minimize waiting times.

Patient Records: Maintain and update patient records with accuracy and confidentiality. Ensure all necessary documentation is complete and organized for easy access by the clinical team.

Insurance: Collaborate with patients to verify insurance coverage. Assist patients in understanding their insurance benefits and financial responsibilities.

Office Coordination: Assist in the coordination of administrative tasks to maintain the smooth operation of the office. This includes ordering office supplies, managing mail, and coordinating with vendors as needed.

Patient Care and Satisfaction: Strive to deliver a five-star experience with exceptional customer service to all patients, addressing their concerns and resolving any issues that may arise. Ensure a positive patient experience from check-in to check-out.

Adherence to Policies and Procedures: Comply with all office policies, procedures, and protocols to maintain a safe and efficient working environment.

**Required Qualifications**:
High school diploma or equivalent is required.

Excellent interpersonal and communication skills with the ability to interact professionally with patients, staff, and external contacts.

Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.

Excellent interpersonal and communication skills with the ability to interact professionally with patients, staff, and external contacts.

Strong organizational skills and attention to detail to handle patient records, scheduling, and administrative tasks efficiently.

Ability to multi-task, prioritize responsibilities, and handle a fast-paced environment with poise.

**Preferred Qualifications**:
Proven experience as a Front Office Administrator, Receptionist, or similar role in a healthcare or dental setting is preferred.

Knowledge of dental terminology, insurance processing, and billing procedures is a plus.

Pay: $23.00 - $26.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Ability to Relocate:

- Mission Viejo, CA: Relocate before starting work (required)

Work Location: In person