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Lp Customer Uniformed Service Associate I

3 months ago

Grand Rapids, United States HomeGoods Full time

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

**Opportunity**: Contribute To The Growth Of Your Career

Supports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.

Provides timely, courteous and knowledgeable service to customers
Engages customers, providing support and creating a positive shopping environment
Provides an effective deterrent to theft through customer engagement and a professional and knowledgeable presence
Observes accurate checkout procedures for customers and Associates
Communicates shrink-related concerns to Store Management and Loss Prevention
Maintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.
Coordinates and completes shrink-related activities in partnership with Store Management
Supports and participates in store shrink reduction goals and programs
Promotes a culture of honesty and integrity; maintains confidentiality
Encourages Associate use of shrink reduction resources
Promotes safety awareness and supports maintenance of a safe environment
Follows through on commitments; accomplishes goals with minimum supervision
Adheres to all labor laws, policies, and procedures
Performs other duties as assigned
**Who We Are Looking For**: You

Excellent communication skills and good judgment
Ability to respond appropriately to changes in direction or unexpected situations
Standout colleague, working effectively with peers and supervisors to accomplish tasks
Able to work a flexible schedule to support business needs
0-2 years retail or security experience

This position has a starting pay range of $15.00 to $16.75 per hour.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.