Receptionist/customer Service

4 days ago


Frankfort, United States State Farm-Ilene Semanic Full time

Looking for a new career opportunity? A positive, fun place to work??

The Semanic State Farm Insurance Agency is hiring for a customer service position in Frankfort. If you are looking for a new career or know someone who is, please message me Awesome opportunity in a great office

State Farm Agent is seeking a qualified professional to join their winning team for the role Customer Service/Receptionist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

**Responsibilities**:

- Establish customer relationships and follow up with customers
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...
- Salary plus commission/bonus
- Valuable experience
- Growth potential/Opportunity for advancement Commission

**Requirements**:

- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to effectively relate to a client
- Property & Casualty license (must be able to obtain)

**Job Type**: Part-time or Full Time

**Salary**: $18.00 to $20.00/hour (low end for no experience/training requirements, but can quickly increase pay once fully licensed)

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

**Job Types**: Full-time, Part-time

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Flexible schedule
- Life insurance
- Paid time off
- Professional development assistance

Schedule:

- 4 hour shift
- 8 hour shift

Ability to Relocate:

- Frankfort, IL 60423: Relocate before starting work (required)

Work Location: In person



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