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Front Desk Concierge

3 months ago

West Harrison, United States Opus Operations Full time

'''Overview'''
We are seeking a friendly and organized Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service. If you have excellent communication skills and enjoy working in a fast-paced environment, we would love to hear from you.

'''Duties'''
- Greet guests in a warm and welcoming manner
- Answer phone calls and respond to guest inquiries
- Provide information about amenities, local attractions, and dining options
- Handle guest complaints or concerns with professionalism and empathy
- Maintain a clean and organized front desk area

'''Qualifications'''
- Previous experience in customer service or hospitality preferred
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask and prioritize tasks effectively
- Professional appearance and demeanor

Pay: From $16.00 per hour

**Benefits**:

- Health insurance
- Paid time off
- Referral program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed

Application Question(s):

- Are you available to work 7am-3pm?
- Are you available to work 3pm-11pm?
- Are you available to work 11pm-7am?

**Experience**:

- Front desk: 2 years (preferred)
- Concierge: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person