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Program Manager

4 months ago


New York, United States Wall Street Bound, Inc Full time

**YOU RESIDE IN NYC OR THE TRI STATE AREA**:

- **You have one or more years of financial services industry experience**:

- You are highly organized yet thrive in a fast-paced environment with competing priorities.
- You are dedicated to learning and can articulate confidently about enhancing opportunities for young people of color in finance.
- You engage in high-level strategic thinking and planning.
- You effectively convey the organization’s mission to donors, volunteers, and the wider community.
- You establish rapport swiftly, both internally and externally.
- You work autonomously, remotely, and beyond typical work hours as needed.
- You welcome accountability and exceed expectations
- You are passionate about economic equity and empowerment for underrepresented communities

This position requires regular student contact, assessment of their needs, and the development of strategies to ensure their success during and post program completion. Other key duties include data collection, organization of events and activities, and the coordination of student teams within our programs. This position works closely with the Program Director, and reports to the Head of Operations.

**KEY RESPONSIBILITIES**
- **Student Success**_
- Regularly meet with students to evaluate progress and identify support needs for program completion and industry certification.
- Offer personalized one-on-one support and strategic guidance to students and alumni.
- Monitor program session attendance and punctuality.
- Develop and track performance measures and KPIs for student success.
- Assist in campus recruiting by collaborating with WSB recruiting, operations, and program teams.
- **Organization Mission and Strategy**_
- Support the day-to-day operations and logístical needs of WSB programming
- Contribute to WSB success by actively participating in strategic planning, communications, events, and operational activities as may be required from time to time.
- **Administrative Management**_
- Provide program management and oversight, including the development of program plans and schedules, task management, resource planning, and communication of status to stakeholders.
- Participates in project management, special projects and data/business analytics support as needed.
- Manage schedules, events and appointments for the organization.
- Provide administrative support to various departments as needed
- **Alumni Engagement**_
- Utilize various platforms, including social media, newsletters, and alumni networks, to effectively communicate with alumni and keep them informed about internship and full-time opportunities.
- Provide ongoing data analytics on our alumni as it relates to the organization’s strategic plan.
- Implement best practices for the successful outreach to WSB’s alumni.
- Build and manage relationships between WSB and its alumni community.
- Maintain and update key alumni lists, leveraging these relationships to identify and capitalize on opportunities for engagement and strategic partnerships.

**QUALIFICATIONS & SKILLS**
- Bachelor's degree required
- Minimum one year of financial services industry experience
- Proficient in communicating organizational mission to donors, volunteers, and community
- Strong interpersonal skills for effective engagement with diverse constituencies
- Demonstrated ability to build and maintain relationships with students from diverse backgrounds
- Track record of success in performance-based work environments
- Experience managing multifaceted projects in fast-paced settings
- Skilled in prioritization and managing competing demands without compromising quality
- Excellent problem-solving and analytical skills
- Commitment to diversity, equity, and inclusion, aligned with the WSB Mission
- Availability for year-round schedule with evening hours and occasional weekend commitments.

**PREFERRED QUALIFICATIONS**
- Experience using Salesforce, Asana and Slack
- Previous human-centered, project management experience
- Experience working with students

**ABOUT WALL STREET BOUND, INC.**

Wall Street Bound, Inc. (WSB) is a 501(c)3, IRS recognized finance education, training and mentoring “workforce development” nonprofit organization with a core mission to increase diversity on Wall Street and raise exposure and awareness of financial services career opportunities among urban and minority youth.

WSB sources talent from its college and university partners, social media platforms and is supported in part by fees received from corporate partners for delivering its training programs.

Pay: $65,000.00 - $75,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- working with students: 1 year (required)
- performance based: 1 year (required)
- Project management: 1 year (preferred)
- Financial services: 1 year (required)

**Locat