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Director of Operations

2 months ago


San Francisco, United States HOK Full time

We are currently seeking a Director of Operations to join our team. As a Director of Operations, you will be responsible for the management of daily operations including office-wide budgeting, monitoring, analysis and measurement of peak performance.

**Leadership**:

- Submits monthly fee projections through detailed work plans.
- Reviews project contracts.
- Oversees claims and risk management as related to projects.
- Reviews consultant fees and agreements; both prime and consultant.
- Oversees invoicing and collections; monitors delinquent accounts receivables.
- Reviews and approves project budgeting.
- Reviews, approves and may assist in development of project work plans.
- Reviews and updates monthly fee projections.
- Reviews monthly earnings.
- Facilitates periodic project reviews.
- Manages project staffing needs and assignments; approves weekly timesheets.
- Monitors project profitability; adjusts billable time and office budget to maintain profitability.
- Acts as an expert resource in project, client, consultant, and contractor project issues.
- Participates in local or state professional associations, maintains active membership, and attends conferences valued by clients as appropriate.
- Takes personal responsibility for fostering a green workplace through sustainable work practices.

**Management**
- Implements and utilizes HOK Best Practices for all projects and processes.
- Schedules and chairs meetings with Project Managers.
- Oversees claims and risk management of projects.
- Responsible for ensuring that Technical Principal has up to date information to schedule and manage Q&A reviews.

**Business Development**
- Assists in development and successful execution of annual business plan.
- Participates in selected marketing and business development opportunities.
- Identifies new business opportunities while developing current client relationships. Listen for and seek out new projects which may exist or are being formulated.
- Develops and maintains positive relationships with consultants, contractors and jurisdictional/approval agencies to increase market and community stature resulting in increased potential business opportunities.
- Assists in development of fee proposals for proposal preparation.

***Staff Development**
- Acts as mentor by coaching and motivating teams and individuals; fostering an environment of mutual respect and trust among members of the group as it grows and develops.
- Ensures staff evaluation; responsible for performance development, compensation decision-making and allocation processes.
- Supports diversity, HOKU programs and develops continuing education opportunities (e.g. site visits, lectures, road trips) to expose design staff to influences which will stimulate design creativity and innovation.
- Participates in interviews and recruiting of professional staff.
- Submits monthly fee projections through detailed work plans.
- Reviews project contracts.
- Oversees claims and risk management as related to projects.
- Reviews consultant fees and agreements; both prime and consultant.
- Oversees invoicing and collections; monitors delinquent accounts receivables.
- Reviews and approves project budgeting.
- Reviews, approves and may assist in development of project work plans.
- Reviews and updates monthly fee projections.
- Reviews monthly earnings.
- Facilitates periodic project reviews.
- Manages project staffing needs and assignments; approves weekly timesheets.
- Monitors project profitability; adjusts billable time and office budget to maintain profitability.
- Acts as an expert resource in project, client, consultant, and contractor project issues.
- Participates in local or state professional associations, maintains active membership, and attends conferences valued by clients as appropriate.
- Takes personal responsibility for fostering a green workplace through sustainable work practices.

**Management**
- Implements and utilizes HOK Best Practices for all projects and processes.
- Schedules and chairs meetings with Project Managers.
- Oversees claims and risk management of projects.
- Responsible for ensuring that Technical Principal has up to date information to schedule and manage Q&A reviews.

***Business Development**
- Assists in development and successful execution of annual business plan.
- Participates in selected marketing and business development opportunities.
- Identifies new business opportunities while developing current client relationships. Listen for and seek out new projects which may exist or are being formulated.
- Develops and maintains positive relationships with consultants, contractors and jurisdictional/approval agencies to increase market and community stature resulting in increased potential business opportunities.
- Assists in development of fee proposals for proposal preparation.

**Staff Development**
- Acts as mentor by coaching and motivating teams and individuals; fostering an environment of mutual respect and trust amon


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