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Assistant Store Manager

4 months ago

Schaumburg, United States IT'SUGAR Full time

**IT’S Fun, IT’S Flexible, IT’S Entertaining, IT’S Bringing the Fun Back into Retail**

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is the product - an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance - full of bright colors, loud music, and lighthearted rebellion. The third is the people - passionate, optimistic, and energetic.

IT’SUGAR is looking for a fun and dynamic Retail Assistant Store Manager to join our team. The Assistant Store Manager will oversee the retail store operations to ensure sales goals and operational objectives are met.

**What you’ll do? IT’S Exciting**

**Laugh out loud, dance to the music, and provide a humorous escape to our customers while you,**

**Act as Manager on Duty**:

- Oversees the daily operation of the store and ensures that sales objectives are met.
- Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
- Holds self and staff accountable for the achievement of sales goals and metrics.
- Fosters a productive work environment through consistent coaching and training of Sales Associates.
- Demonstrates a positive, enthusiastic and brand proud attitude that is representative of our core values.
- Follow our customer engagement model, SUGARTAINMENT.
- Promotes safety for both our customers and associates by adhering to company guidelines.
- Partners with store manager to identify ongoing challenges and present solutions.

**Recruit Great Talent**:

- Assist the Store Manager when selecting, training, and coaching Associates/Supervisors and ensure that policies and procedures are adhered to.

**Achieve Sales Goals**:

- Follows through on customer requests for specific items and suggests additional products.
- Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
- Establish a Collaborative Selling Culture in the Store and ensures Associates/Supervisors are trained in all IT’SUGAR selling training programs.

**Support Store Operations**
- Maintains store cash handling records, reports, and opening and closing procedures.
- Reviews merchandise orders and inventory levels for accuracy and consistency.
- Merchandises and ensures displays are set to visual guidelines.
- Capture information on retail customers to enhance sales and maintain the store’s client file.
- Plan, coordinate, and set up special events and promotions.
- Maintain communication with associates regarding product recommendations to increase sales/inventory.
- Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
- Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

**Embody our Core Values**:

- Represent our core values: _IT’S being Positive, Playful, Present and a Difference Maker._
- Display enthusiasm and optimism while working collaboratively in a team environment.

**What you need to join the fun (besides SUGAR)**:

- Education: High School diploma or equivalent.
- Years of Experience: 2 - 3 years of retail experience.
- Prior sales and management experience in a retail environment preferred.
- Willing to work a flexible schedule including days, evenings, weekends, and holidays.
- Must be able to use a POS/cash register.
- Ability to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
- Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.
- Must be able to work alone or with a minimum amount of supervision.

**What’s in it for you? IT’S Even Sweeter**
- Fun at Work Dance, sing, and laugh out loud while you work.
- Flexible scheduling
- Career growth Opportunities
- Training and Development
- 30% Employee Discount
- Perk Spot (Discounts on cell phone, travel, events, etc.)
- 401k with company beginning the 1st of the month after 60 days of employment.
- Employee Assistance Program
- And more

**_ Full Time Only_**
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Health Savings and Flexible Spending Account
- Legal Services

**Let’s get Social IT’S Cool**
- Tiktok: itsugar_official