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Operations Manager

2 months ago

Schaumburg, Illinois, United States Michaels Stores Full time
Job Summary

We are seeking a highly skilled and experienced Store Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of the store, including inventory management, visual merchandising, and team management.

Key Responsibilities
  • Lead Store Operations: Oversee the daily operations of the store, including inventory management, visual merchandising, and team management.
  • Manage Inventory: Ensure accurate and efficient inventory management, including receiving, stocking, and maintaining inventory levels.
  • Develop and Implement Visual Merchandising Plans: Create and execute visual merchandising plans to drive sales and enhance the customer shopping experience.
  • Lead and Develop Team Members: Recruit, train, and develop a high-performing team of sales associates and department managers.
  • Manage Store Budgets: Oversee store budgets, including labor, inventory, and operating expenses.
  • Drive Sales Growth: Develop and implement strategies to drive sales growth and meet or exceed sales targets.
  • Ensure Customer Satisfaction: Foster a customer-centric culture and ensure exceptional customer service.
Requirements
  • Leadership Experience: Proven leadership experience in a retail or similar environment.
  • Inventory Management: Strong inventory management skills, including receiving, stocking, and maintaining inventory levels.
  • Visual Merchandising: Ability to create and execute visual merchandising plans to drive sales and enhance the customer shopping experience.
  • Team Management: Proven ability to lead and develop a high-performing team of sales associates and department managers.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, customers, and vendors.
Preferred Qualifications
  • Retail Management Experience: Previous experience in a retail management role, preferably in a similar environment.
Work Environment

This is a full-time position, working in a fast-paced retail environment. The ideal candidate will be able to work in a team environment, lift up to 50 pounds, and stand for long periods of time.