Technician/customer Service
4 weeks ago
Job Summary:
**Responsibilities**:
- Provide information about products and services
- Assist customers with orders, returns, and exchanges
- Analyze customer needs to recommend products or services
- Upsell products to increase revenue
- Conduct outbound calls to follow up on customer inquiries
- Resolve customer complaints in a professional manner
- Maintain a high level of phone etiquette at all times
**Experience**:
- Previous experience in customer service or sales is preferred
- Bilingual proficiency in English and Spanish is required
- Ability to effectively communicate with customers
- Strong analytical skills to understand customer needs
- Experience with outbound calling is a plus
Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about providing top-notch customer service and thrive in a fast-paced environment, we would love to hear from you
Pay: From $18.00 per hour
Expected hours: 40 per week
**Benefits**:
- On-the-job training
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Los Angeles, CA 90045: Relocate before starting work (required)
Work Location: In person
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