Technician/customer Service

4 weeks ago


Los Angeles, United States American Hearing and Balance Full time

Job Summary:
**Responsibilities**:

- Provide information about products and services
- Assist customers with orders, returns, and exchanges
- Analyze customer needs to recommend products or services
- Upsell products to increase revenue
- Conduct outbound calls to follow up on customer inquiries
- Resolve customer complaints in a professional manner
- Maintain a high level of phone etiquette at all times

**Experience**:

- Previous experience in customer service or sales is preferred
- Bilingual proficiency in English and Spanish is required
- Ability to effectively communicate with customers
- Strong analytical skills to understand customer needs
- Experience with outbound calling is a plus

Join our team and enjoy competitive pay, opportunities for career growth, and a supportive work environment. If you are passionate about providing top-notch customer service and thrive in a fast-paced environment, we would love to hear from you

Pay: From $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-the-job training

Experience level:

- No experience needed

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Relocate:

- Los Angeles, CA 90045: Relocate before starting work (required)

Work Location: In person



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