Human Resources Generalist

3 days ago

Bronx Zoo, United States Wildlife Conservation Society Full time

Job Description

**About Wildlife Conservation Society (WCS)**:
WCS stands for wildlife and wild places. As the world’s premier wildlife conservation organization, WCS has a long track record of achieving innovative, impactful results at scale. We run programs spanning the entire ocean and more than 3 million biologically critical square miles in nearly 60 countries. We build on a unique foundation: Our reach is global; we discover through best-in-class science; we protect through work on the ground with local and indigenous people; we inspire through our world-class zoos, aquarium, and education programs; and we leverage our resources through partnerships and powerful policy influence. Our 5,000 diverse, passionately committed team members in New York City and around the world work collectively to achieve our conservation mission.

**The Opportunity**:
You are someone who is passionate about supporting people who are doing great work. You are solution-oriented, and make data-based decisions. Reporting to the Director, Human Resources, you will coordinate closely within Zoos & Aquarium staff, HR, and across WCS departments to deliver excellent service in all aspects of Human Resources to teams based in NYC and some remote staff.

We partner closely with Center of Excellence (COE) areas such as Talent Acquisition and Management, Compensation and Benefits, HR Operations & Systems. The role is progressive in nature and will evolve over time to meet the evolving needs of the HRBP team and the organization.

**Your responsibilities will include but not be limited to**:
Talent Acquisition
Ensure all approved requisitions from Budget are received and assigned with the Recruiter
Track inside and outside BrassRing
Create requisitions and job codes to open recruitment in BrassRing
Manage Union Job Postings as per the CBA Hiring process
Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
Support content development for and ongoing maintenance of the WCS external careers website and employee intranet
Employee Onboarding, Offboarding & Employee Lifecycle
Send out new hire paperwork to all ft new hires via DocuSign after teaming with HRBP (or recruiter) post job offer
Coordinate issuing of Employee IDS and ID # to new hires and managers
Schedule and facilitate all FT new hire orientation
Upgrade and improve on the orientation process
Facilitate the process of promotions and transfers
Support the HRBPs with Exit Interviews and reporting trends and suggesting improvements organizationally or by dept based on exit data
Coordinate employee satisfaction and 90-day surveys and give actionable insights to improve employee experience
Maintenance of employee files and the HR filing system, organize hard and soft copies of employee records
Employee and Labor Relations
Support HRBPS with labor management & relations, supporting grievance hearings, arbitrations, contract negotiating, panel committee administration, and union job descriptions
Facilitate employee handbook bi-annual review and distribution
HRBP Support
Respond to and manages HR inbox for employee engagement and communications
Monitor sensitive issues
Receive incoming complaints or concerns and work with the appropriate HRBP
In lieu of availability, back up HRBPs when managers have questions on policy and procedure
Create, generate, and maintain HR reports to meet organizational needs
Actively participate in continuous quality improvement processes

Qualification Requirements

Bachelor’s degree in Human Resources or a related field
4+ years of progressive experience as an HR generalist or related field, supporting HR activities through the employee lifecycle from recruitment and onboarding to separation
Ability to convey information effectively and clearly in writing and verbally
Strong attention to detail
Client orientation
Resourceful and proactive in finding solutions, seeking opportunities to learn and grow, contributing creative and innovative ideas
Resilient and able to thrive in a fast-paced, dynamic environment with a sense of urgency and an ability to deliver results under pressure
Results-oriented approach to planning, prioritizing, and executing on HR activities
Strong proficiency in MS Word, Excel, Outlook and PowerPoint

**Preferred Qualifications**:
Familiarity with Human Resources Information Systems (HRIS)
Interest or experience with Labor Relations
Speaking and writing ability in Spanish a plus

**Workplace Conditions and Environment**:
Set schedule of working from WCS headquarters office at Bronx Zoo to interact with teams in person
Opportunity to work remotely on a schedule to be agreed upon

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefit

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