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Academic Program Coordinator, Intermediate
3 months ago
**Workplace Culture**
NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.
**Special Information**
This position is an on-site position which requires the incumbent to complete their work at the NAU Yuma campus with or without accommodation. Opportunities for remote work are rare.
Participates in the development, implementation, and coordination of the Yuma campus Student Success Center (SSC) to contribute to improved student academic identity, course completion, retention, and graduation. Specifically, this position is responsible for developing and coordinating SSC functions related to (1) identifying and addressing student retention and performance problems, (2) providing academic and other student support services, (3) supervising, training, and effectively deploying tutors and mentors, and (4) supervising the testing center to support academic placement, student remediation, program progression, academic language development, and other student needs.
This position is located in Yuma, Arizona.
Student Success Center - 25%
- Participates in the development, implementation, and coordination of the Yuma campus Student Success Center (SSC) to improve student academic identity, program success, retention, and graduation.
Supervisory - 25%
- Develops and coordinates SSC functions in support of campus strategic priorities.
- Hires, trains, supervises, and effectively deploys tutors and mentors.
- Supervises Testing Center operations.
Student Support Services - 25%
- Provides academic and wrap-around student support services (e.g., Louie’s Cupboard for food security).
Student Retention - 20%
- Identifies and addresses issues related to student retention, performance, and academic language development in collaboration with faculty.
Other - 5%
- Participates on NAU-Yuma campus and department committees as assigned.
- Perform other duties as assigned.
**Minimum Qualifications**
- Bachelor’s degree in field appropriate to area of assignment.
- 2-4 years of relevant experience.
- A combination of related education, experience, and training may be used as an equivalent to the above minimum requirements.
**Preferred Qualifications**
- Master’s degree in education, social sciences, or a related field.
- Minimum of two year’s supervisory experience.
- Three years’ experience with higher education advising, transfer, and/or student services.
- Two years’ experience working with Hispanic and first-generation students.
- Bilingual English/Spanish.
- Experience offering tutoring and mentoring services to students.
- Experience in case management services.
- Experience coordinating student events and support services.
- Demonstrated evidence or knowledge of successful strategic planning.
**Knowledge, Skills, & Abilities**
Knowledge
- Knowledge of rules, regulations, guidelines, and procedures related to program area.
- Knowledge of budgeting and account reconciliation principles.
- Knowledge of organizational practices and principles.
**Skills**:
- Program coordination and execution.
- Coordination of activities, evaluating data, and establishing priorities.
- Microsoft Office Suite (Word, Excel, PowerPoint).
Abilities
- Works independently.
- Exercises good judgement and professionalism.
- Communicates effectively.
- Promotes a diverse, inclusive environment.
**Background Information**
**Salary**
**FLSA Status**
This position is exempt from the overtime provisions of the Fair Labor Standards Act (FLSA) and therefore will not earn overtime or compensatory time for additional time worked.
**Benefits**
This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.
**Learning and Development**
Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.
