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IT Product Specialist
3 months ago
At **PharmaGenetics INC (PharmGen)** pharmacy is the core of our business, and our **IT Product Specialist **enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.
The job opportunity gives you an entry point to a career in health care by guiding you in taking steps towards helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
**Responsibilities**:
- Provide technical support to end-users for hardware and software-related issues.
- Troubleshoot and resolve IT support tickets in a timely manner.
- Assist with computer networking setup and maintenance.
- Conduct desktop support for various operating systems including Windows and Mac OS.
- Configure and troubleshoot VPN, firewall, and other network security protocols.
- Deliver exceptional customer service while addressing software and hardware troubleshooting needs.
**Qualifications**:
- Technical support experience
- Proficiency in Microsoft Office
- Knowledge of computer networking and IT support
- Familiarity with desktop support, VPN, and firewall systems
- Ability to troubleshoot software issues
- Experience with Mac OS, customer service, and computer hardware
As an EOE/AA employer, at PharmaGenetics INC we make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
Pay: $56,500.00 - $61,050.00 per year
**Benefits**:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person