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Learning and Development Coordinator
3 months ago
**Title**
**Learning and Development Coordinator**
**Last Review**
- 04/16/2024**Reviewed By**
- DPOPS, L&D Specialist**Department**
- People Operations**Reports To**
- Learning and Development Specialist**Employment & Status Type**
**Employment Type**: Regular**Status Type**: Full Time**Job Type (FLSA)**
- Hourly, non-exempt (allows for overtime)**FLSA Code**
- 5. Administrative Support Worker**Compensation**
- $22.50/hour- Quarterly All Company Bonus Potential: up to $2,000 annually**Pay group**
**Non-Field**
**Work Location**
- Hybrid; 4 days at regional office in Glendale Heights, up to 1 day remote**Formal Work Location**
**Home Office
**Benefits**
- **Health Benefits**: Health, Dental, Vision, Short & Long Term Disability, Life Insurance
- **Care & Retirement Benefits**:401(k) with Employer Match, Corporate Chaplains of America, Employee Assistance Program (EAP), Day of Giving
- **Other**:Hybrid work, up to 1 day per week**. **Stable schedule and career growth opportunities
**Job Summary**
- Painters USA was founded with a mission to provide the highest quality service and to take care of our employees as we do. For over 40 years, we have kept our focus on that mission while becoming an industry leader in commercial and industrial paintings and coatings and recognized as a Great Place To Work® for four straight years. Join us in our efforts to create safer, more productive services for a wide range of clients with extensive services for commercial and industrial cleaning, painting, and concrete flooring.- The Learning and Development Coordinator plays a critical role in smooth department operations, outcomes and employee support. This role is responsible for assisting, creating and administering training in the Learning and Development department.**Basic Qualification**
- Bilingual (English/Spanish)
- 3+ years work experience; training and/or learning & development experience is a plus
- Basic video editing skills, preferred
- Experience with Excel and Google Sheets, pivot tables
- Reliable transportation with active drivers license
**Desired Qualifications**
- Customer service oriented
- Strong organizational skills
- Detail oriented
- Tenacious commitment to achieving tasks and objectives
- Excellent communication skills
- Can work independently but is also a strong team contributor
- Adaptable and able to adjust changing priorities to meet business needs quickly
- Comfortable with learning new technologies
- Understanding of Learning Management Systems
**Performance Responsibilities**Training Development Support**: Support the Learning & Development Specialist in the design and development of training materials tailored to address identified needs and learning objectives. This includes creating presentations, manuals, e-learning modules, translation and other resources. For instance, the coordinator might use instructional design principles to develop interactive e-learning modules on customer service techniques for frontline staff.**Maintain Training Records**:Maintain accurate records of training activities, attendance, and completion. This involves using learning management systems (LMS) or other tracking tools to document employee participation, track progress, generate reports and manage customer training portals. The coordinator ensures compliance with regulatory requirements and organizational policies regarding training documentation.**Supporting employees with training completion program awareness. **Provide ongoing support to employees through raising training awareness, providing technical support and championing learning and development opportunities at Painters USA.**Safety Requirements**
- All Painters USA employees are expected and encouraged to participate in safety and health program activities including the following: reporting hazards, unsafe work practices and accidents immediately to their supervisors, wear required personal protective equipment. Employees have the responsibility to follow safety procedures, and complete all assigned safety training. Employees must also recognize and correct hazards and report hazards to the appropriate supervisor. It is the responsibility of each employee to conduct all work in a safe and efficient manner complying with all local, state and federal safety and health regulations, programmatic standards, and special safety concerns identified by Painters USA for use in a particular area or with a client. All employees are the experts on the tasks they perform and the tools, equipment, and materials they use. Painters USA therefore encourages workers to report safety and health concerns and make suggestions for making the workplace safer. They can do so directly with their supervisors or Safety Department. All employees will report accidents and incidents immediately to their supervisors.**Physical Requirements**
- Sitting for long periods of time
