Accessibility Specialist
2 weeks ago
**Position Title**
**Accessibility Consultant**
**Location Woodlawn MD-2days per week onsite**
**Long Term**
**Notes**
**Key Required Skills**:
Strong knowledge of accessibility standards (508, WCAG, ADA), user research, requirements gathering, special projects, process improvement, JAWS, ANDI, ARIA, universal design, service design
**Position Description**:
- Advise on defining, standardizing, & implementing accessibility activities across the enterprise and within the Customer Experience (CX) Team and in a way that is compatible with the agency's approach to product management.
- Provide guidance developing research plans, such as inclusion of accessibility-specific questions in surveys and interviews.
- Provide accessibility strategic support in our CX program's human centered design (HCD) activities with our different stakeholders.
- Participate in internal team working sessions and executive level meetings to gather feedback, present findings and propose solutions.
- Provide strategic advisory and mentoring/Coaching to internal staff in accessibility utilizing current industry best practices, case studies, lessons learned, and open-source tools to build our employee skills so they can become mature and do this work on their own.
- Review and provide input on prepared government documents and presentations for accessibility feedback and comments.
**Skills Requirements**:
**Basic Skills**:
- Strong analytical and problem-solving skills allowing for individual to identify, analyze, troubleshoot, and respond to complex problems while supporting users accurately and efficiently.
- Excellent teamwork and interpersonal skills.
- Excellent written and verbal communication.
- Bachelor's degree and 12 Years of relevant work experience OR Master's degree and 10 Years of relevant work experience as an Accessibility Consultant or a minimum of 18 years related experience in lieu of a degree.
- Other Certification (optional but preferred): DHS Trusted Tester.
- Must be able to obtain and maintain a Public Trust. Contract requirement.
**Required Skills**:
- Minimum of 6 years of experience supporting accessibility standards, including Section 508, WCAG 2.0/2.1, and ARIA guidelines
- Minimum of 6 years of experience conducting accessibility assessments, audits, and user testing, with a deep understanding of common assistive technologies and accessibility testing tools.
- Minimum of 6 years of experience implementing and utilizing various accessibility tools including but not limited to JAWS, ANDI, NVDA, and ZoomText
- Minimum of 3 years of experience supporting accessibility efforts for a federal government agency or similar organization
- Ability to prioritize and complete assignments independently, meet deadlines, and manage multiple changing priorities in a dynamic work environment.
- Ability to support multiple projects at the same time, each with their own unique set of requirements and needs.
- Ability to be flexible and react appropriately to changing job assignments, work environments, and work locations.
- Consistently demonstrates a positive, supportive, and constructive attitude with both internal and external customers as well as peers.
- Ability to write technical documentation and plain language documentation dependent on audience.
- Self-motivated, task-driven, and able to quickly learn new skills.
- Demonstrated understanding of navigating and adapting to unique constraints (i.e. policy, infrastructure)
**Desired Skills**:
- Understanding of UX and user research methodologies
- Experience with the Agile/Scrum methodology
- Experience with service design methodology
- Support and troubleshooting of mobile devices (Android, iOS)
- Prior experience supporting government agencies
- Understanding of agile framework and full life-cycle software development methodologies
- Project management certifications (PMP, CAPM, PMI)
**Education:**
- Bachelor's degree and 12 Years of relevant work experience OR Master's degree and 10 Years of relevant work experience as an Accessibility Consultant or a minimum of 18 years related experience in lieu of a degree.
- Must be able to obtain and maintain a Public Trust. Contract requirement.
**Job Type**: Contract
Pay: $21.08 - $75.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
Experience level:
- 10 years
Schedule:
- 8 hour shift
Ability to Commute:
- Baltimore, MD 21201 (preferred)
Ability to Relocate:
- Baltimore, MD 21201: Relocate before starting work (preferred)
Work Location: In person
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