Help Desk Support
2 weeks ago
**Job Title: Field Engineer 4**
**Location (On-site, Remote, or Hybrid?): Portage, MI (onsite)**
**Contract Duration: Contract until 01/25/2025**
**Key Responsibilities**:
- As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
- Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
- You may also perform whole unit swaps, repair or replace PC peripherals.
- Must have reliable transportation as this role services the metro and surrounding areas.
- Close service tickets in real time in the Call Management system using Company provide phone.
**Key Qualifications**:
**Must have his/her OWN RELIABLE CAR and CAR INSURANCE**
- 1+ Years of hands-on experience with laptop and desktop break-fix
- Computer-building background experience preferred
- Ability to resolve basic / non-complex problems as directed
- Client and/or governmental clearance may be required
- Police or criminal background verification clearance may be required
**Job Type**: Contract
Pay: $21.00 - $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- Monday to Friday
**Experience**:
- Help desk: 2 years (required)
- Windows: 2 years (required)
- Laptop: 2 years (required)
- PC: 2 years (required)
- Desktop: 2 years (preferred)
- Break-fix: 2 years (required)
Ability to Commute:
- Portage, MI 49002 (required)
Ability to Relocate:
- Portage, MI 49002: Relocate before starting work (required)
Work Location: In person
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