Receptionist, Dental

1 month ago

Portage MI, United States StoryPoint Full time

Part Time: Evenings & weekends
$The Receptionist will provide efficient and courteous service to all residents and public. or one to three years related experience and/or training; Minimum two-year office experience.
Excellent Microsoft Office skills Must have excellent customer service skills.
Must have good computer word processing skills and ability to type 40+ wpm.
Answer all telephone calls and properly transfer calls to the appropriate department.
Daily resident check in.
Answering routine telephone inquiries.
Greet all residents and guests in a courteous and professional manner.
Provide 1440 experience to our senior residents
Distribute applications to prospective employees.
Refer all prospective residents and families to the Leasing Team.
Sort and deliver all mail, internal messages and packages to residents and staff.
Knowledge of resident apartments, in-house facilities and local information.
Maintain Front Desk Log Book.
Handle all marketing telephone inquiries and drop-ins by the community’s established guidelines.
Maintain resident sign in/out log.
Maintain Application Flow Log.
Maintain a clean and neat office environment.
Know emergency call system and emergency procedure (fire, medical, and police).
Perform all accountabilities in a timely and efficient manner following company policies and procedure.
Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken.
As a receptionist, always maintain a positive attitude which supports team performance and productivity.
While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. This position requires the ability to review detailed documents and read computer screens. The employee may be required to push residents in wheelchairs occasionally. Occasional travel to different locations may be required.
Connecting Seniors, Families and Communities
For over 37 years, our senior living communities have served seniors and their families across Michigan, Ohio, Indiana, Iowa, Kentucky, and Tennessee, with each location offering unique services including independent, enhanced, and assisted living, as well as memory care and rehabilitation and skilled nursing. Through forming authentic connections and committing to creating the absolute best experiences each day for our residents and their families, we’ve created a special culture within our communities that allows our employees to do their best work and our residents to shine every day.
This emphasis on putting people first has helped us successfully grow for the right reasons.
We find people who believe that true happiness is only found in the service of others. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

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